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Sales Associate (Sur La Table)

United StatesUnited States·CarlsbadPart Timemid
Sales AssociateRetailRetail Sales Associate
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Overview

With over 58 stores and the largest avocational cooking program in the US,

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Sales AssociateRetailRetail Sales Associate
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. 

The Sales Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role seeks out customers to assist with product information, location, pricing, and availability as well as processing returns and sales transactions. The Sales Associate reports to either a General Manager (GM) or Store Manager (SM). 
  • Provides an exceptional customer experience according to customer service standards. Proactively seeks out customers in order to determine needs and sell items.
  • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
  • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual sales goals.
  • Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
  • Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
  • Maintains a clean store environment, including restrooms.
  • Processes a variety of transactions accurately and efficiently via the POS including, but not limited to, sales, returns, price checks and etc.
  • Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIF0 and according to visual standards.
  • Records time worked, accurately and according to SLT policy.
  • Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.
  • Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store.
  • Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.
  • Ability to communicate verbally and work cooperatively with employees and customers.
  • Ability to remain in a stationary position for up to 3 hours at a time.
  • Ability to move about the work place selling to customers and retrieving merchandise from storage and/or sales floor.
  • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise.
  • Ability to work a varied schedule including nights and weekends as business dictates.
  • Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. 
  • Regular and predictable attendance. 
  • Ability to lift and/or move merchandise weighing up to 35 lbs. 
  • 1 year retail sales experience (preferred).
  • Must be at least 16 years old.
  • Proficient in POS Systems.
  • Focus on the Customer: You inspire and delight your customers.
  • Be Genuine: Your communication style is respectful, effective and sincere.
  • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
  • Take Ownership: You are committed, responsible and provide solutions.
  • Achieve Results: You meet and exceed goals and expectations.
  • $16.00 - $18.04 per hour
  • Location & Eligibility

    Where is the job
    Carlsbad, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    August 7, 2024
    First seen
    March 26, 2026
    Last seen
    May 5, 2026

    Posting Health

    Days active
    39
    Repost count
    1
    Trust Level
    22%
    Scored at
    May 5, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Cscgeneration 2

    AI-native retail holding company that acquires and modernizes iconic retail brands

    Employees
    1k+
    Founded
    2016
    View company profile
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    Cscgeneration 2Sales Associate (Sur La Table)