Field Service Technician

United States·San Francisco,San Antonio,Tucsonmid

Field Service TechnicianSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Installs, commissions, and troubleshoots autonomous retrofit kits on heavy-duty mining equipment at active open-pit sites Works on customer sites as part of a deployment crew,

Requirements Summary

Medical, Dental, Vision, Disability, and Life Insurance Flexible Spending Account / Health Savings Account Options 401(k) Equity Sick Time, Unlimited Flexible Time Off,

Technical Tools

Field Service TechnicianSkilled Trades & Field Services

About the Role

~1 min read

The Field Service Technician is a hands-on role responsible for the installation, preventive maintenance, and repair of Pronto's autonomous haulage technology across a range of customer mine sites. This position plays a critical role in ensuring successful deployment and optimal performance of Pronto equipment in the field.

Responsibilities

~1 min read

→3+ years hands-on experience as a heavy equipment, diesel, automotive technician, avionics, industrial controls, or military/vehicle maintenance technician
→Hands-on low-voltage (12/24V DC) electrical work: harness routing, connector termination, crimping, sensor and actuator installation
→Able to read and work from wiring diagrams, schematics, and installation drawings
→Must be able to mobilize on short notice (24 - 72 hours) and deploy for multi-week rotations, role is ~75% travel
→Valid US drivers license
→Comfortable with site conditions: extreme heat/cold, dust, altitude, shift work including nights and weekends
→Proficient with standard business tools (email, ticketing systems, spreadsheets, documentation platforms, instant messaging, and typical suite platforms)
→Makes sound judgment calls independently on site, with limited real-time support and often poor connectivity, and represent the company professionally at customer sites
→Strong communicator internally and externally with internal engineering as well as mine site crews.

What We Offer

~1 min read

✓Work on real, production-deployed autonomy.

✓Build technology that directly improves safety, efficiency, and productivity.

✓Tackle complex challenges in demanding, real-world environments.

✓Be part of a fast-moving team with high ownership and impact.

✓See your work deployed and making a difference in the field.

✓Collaborate closely with experienced engineers and industry operators.

✓Medical, Dental, Vision, Disability, and Life Insurance

✓Flexible Spending Account / Health Savings Account Options

✓401(k)

✓Equity

✓Sick Time, Unlimited Flexible Time Off, and Paid Holidays

✓Paid Parental Leave

✓Pre-Tax Commuter Benefit Plan

This is a field-based role supporting operations across the United States. Atoms is a company driven by invention and continuous change—we are constantly reimagining our industries, building new products, and refining how we operate. This position requires travel across the U.S. up to 75% of the time. Candidates should be comfortable with frequent travel and a highly mobile work environment.

The base starting rate for this role is $27.88 - $35.10 per hour.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

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