Developmental Services Residential Program Supervisor 1 (35 Hour) (Office/On-site)

Introduction

\r\n\r\n\r\n\r\nDo you have four (4) years of experience in the care and supervision of individuals with an intellectual disability as well as experience in a supervisory capacity?� If so, we invite you to take this opportunity to consider the Developmental Services Residential Program Supervisor 1 position!\r\nThe�State of Connecticut, Department of Developmental Services (DDS) – West Region – is accepting applications for one (1) full-time Developmental Services Residential Program Supervisor 1 position located at the Lower Fairfield Center (LFC) in Norwalk, CT.\r\n\r\n\r\n\r\nWe are seeking a dedicated and experienced professional to serve as a Developmental Services Residential Program Supervisor 1. In this leadership role, you will play a vital part in ensuring the delivery of high-quality residential services and supports for individuals with intellectual disabilities. The successful candidate will oversee the daily operations of a residential program, providing guidance, supervision, and support to staff while promoting a safe, person-centered environment that fosters individual growth, independence, and well-being.\r\n\r\n\r\n\r\nAs a Residential Program Supervisor 1, you will assist in the development and implementation of program policies, procedures, schedules, and operational practices; direct and evaluate residential program activities; monitor staff performance and implementation of individual teaching strategies; and coordinate responses to routine and emergency situations. This position also involves conducting staff training, preparing operational reports, participating in interdisciplinary team meetings, collaborating with families and community partners, and ensuring residential units maintain the highest standards of safety, cleanliness, and care.\r\n\r\n\r\n\r\nThis is an excellent opportunity for a compassionate and motivated leader who is committed to enhancing the quality of life for individuals with intellectual disabilities while supporting and developing a dedicated team of direct care professionals. If you are passionate about making a meaningful difference and thrive in a dynamic residential setting, we encourage you to apply.\r\n\r\n\r\n\r\nPosition Highlights: PCN #18537\r\n\r\n\r\n Location: Lower Fairfield Center in Norwalk, CT\r\n Full-time | 1st Shift | 35 Hours per week\r\n Monday – Friday | 9:00 am – 4:30 pm\r\n Regular Days Off | Saturday and Sunday\r\n However, work schedule flexibility is required to meet the needs of the agency.\r\n\r\n\r\n\r\nWhat we can offer you:\r\n\r\n\r\n View our State Employee Benefits Overview page!\r\n Professional growth and paid professional development opportunities.\r\n A healthy�work-life balance to all employees!\r\n The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.� Click here for more information.\r\n\r\n\r\n\r\nDDS Mission Statement:\r\nThe mission of the Department of Developmental Servicers is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.\r\n\r\n

Selection Plan

FOR ASSISTANCE IN APPLYING:�\r\nCheck out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.\r\n�\r\n\r\nBEFORE YOU APPLY:�\r\n\r\n\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. �\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. \r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Preferred Shift/Location:�Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\n\r\n\r\nAFTER YOU APPLY:�\r\n\r\n\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).���\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. \r\n\r\n\r\n\r\nQUESTIONS? WE’RE HERE TO HELP:�\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at Rocky.Young@ct.gov\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services this class is accountable for assisting in the supervision and implementation of programs designed for individuals with an intellectual disability.\r\n

EXAMPLES OF DUTIES

\r\n Assists in development and implementation of policies, programs, scheduling and operating procedures;\r\n Directs, coordinates, evaluates and monitors performance of residential program unit including monitoring staff implementation of individual teaching strategies;\r\n Confers with staff on routine operational, disciplinary and special problems;\r\n Evaluates performance of individuals and employees in cooperation with assigned staff;\r\n Conducts in-service training on intellectual disability practices and procedures and care of individuals;\r\n Arranges individual search parties and coordinates emergency responses;\r\n Reviews reports of subordinates and prepares periodic operational reports;\r\n Makes rounds to ensure units are clean and safe;\r\n May attend interdisciplinary team and administrative meetings;\r\n May work with parent and community groups;\r\n May counsel individuals or employees on problems;\r\n May interview candidates for position openings;\r\n May be assigned responsibility for orderly operation of facility on a shift;\r\n May notify other departments of deficiencies and assist in implementing plans of correction within units;\r\n Performs related duties as required.\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n Considerable knowledge of\r\n \r\n intellectual disability procedures and terminology;\r\n modern methods of dealing with individuals with an intellectual disability;\r\n rehabilitative and interdisciplinary process;\r\n \r\n \r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written communication skills;\r\n \r\n \r\n Ability to\r\n \r\n administer activities of a unit;\r\n analyze and resolve day to day problems of individuals with an intellectual disability;\r\n \r\n \r\n Supervisory ability.\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years of experience in the care and supervision of individuals with an intellectual disability.\r\n

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory capacity at the level of a Supervising Developmental Services Worker 1 or 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training, preferably in an educational, nursing or social science field, may be substituted for the General Experience on the basis of two (2) years of college education equalling one (1) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

\r\n Experience working with individuals with a developmental and/or intellectual disability, including procedures and terminology relating to modern methods of care.\r\n Experience in a supervisory capacity of staff across multiple locations, effectively developing plans to prioritize work and assignments.\r\n Advanced knowledge and demonstrated experience providing care to medically fragile individuals.\r\n Experience with rehabilitative and interdisciplinary processes.\r\n Experience analyzing and resolving day to day problems of persons with ID/DD.\r\n Experience using Microsoft Office Suite including Outlook, Teams, Word, and Excel; as well as familiarity with internal data systems (e-CAMRIS) and use of integrated HRIS (CoreCT).\r\n Demonstrated organizational and interpersonal skills interacting with, and communicating information to internal partners, external partners, and the public, both verbally and written.\r\n Experience utilizing policies and procedures related to payroll, hiring, purchasing, Client accounting, data collection, and scheduling.\r\n Experience working with teams, clinicians, and case managers.\r\n Experience with and knowledge of processes for identifying State of CT and federal benefit/entitlement programs.\r\n Experience with and knowledge of ICF policies, procedures, and active treatment.\r\n Ability to independently problem solve and resolve complex situations with individuals and families who need in or out of home supports.\r\n\r\n

SPECIAL REQUIREMENTS

\r\n Incumbents in this class may be required to be bilingual or fluent in American Sign Language.\r\n Incumbents in this class may be required to travel.\r\n\r\n

PHYSICAL REQUIREMENTS

Incumbents in this class will be required to possess physical and emotional health for efficient performance of duties; a physical examination may be required.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.\r\n