Trainer

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. 

The Warehouse Trainer is directly responsible for providing on-the-job coaching and training for new and current employees.

Hiring for All Shifts!

• →Performs one-on-one training of warehouse operations and WMS processes with new employees and current employees
• →Assess the training needs of each assigned warehouse environment by scrutinizing facilities and engaging employees into conversation
• →Create landmarks to be achieved through training methods and create training plans
• →Design training solutions to meet the individual needs of each employee at each level
• →Conduct training and development programs
• →Train all newly hired individuals and those inducted through job rotation activities by ensuring that they comprehend warehouse processes
• →Observe employees to determine the efficacy of training programs and ensure that any additional training requirements are fulfilled
• →Exhibit and practice positive communications and team building skills with trainees to ensure a consistently professional environment
• →Document each training program and module properly and provide follow up for refresher training courses
• →Ascertain that trainees are aware of order accuracy procedures and conformity at each stage of the training
• →Write SOPs and deliverables for workplace efficiency and safety and ensure that each member is aware of associated rules and effectively train against SOPs, work instructions and job aids
• →Provide on-site and theoretical training in operations and supervision and ensure that all methodologies used are in sync with standard training procedures
• →Trains employees and maintains a training log with new employees and hold weekly one-on-one meetings with new selectors
• →Improves warehouse strategies and processes
• →Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company
• →Audits the work of Warehouse Operators for adherence to training standards and SOPs.
• →Documents improved process suggestions or quality measures and alerts Warehouse Manager

• Experience working in a telecommunications warehouse facility preferred. Team leadership experience is helpful.
• Proficient in Microsoft Office; Word, Excel, Power Point & Outlook
• Knowledgeable of problem solving and process improvement tools, methods
• Demonstrates a sense of urgency to escalate issues when needed.
• Can create a positive work environment.
• Has excellent verbal and written skills.
• Can manage multiple concurrent projects and motivate staff.
• Can effectively prioritize and execute tasks in a high-pressure environment.
• Has broad knowledge of warehouse operations and warehouse management systems

• High School Diploma or GED

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach, stretch, stoop, bend, and use hands and fingers. This position requires the employee to be able to use a computer, read, write, and communicate effectively. In addition, the employee must have color vision. Ability to lift up to 25 pounds.

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting Workforceoperations@CTDI.com.

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