Digital Marketing Operations Specialist

Job Title

Job Description

• Support the triage of incoming digital requests and work with the team to see requests through to completion
• Execute website uploads and content updates accurately and on time
• Build and update website landing pages in partnership with local, regional, and global teams to deliver best-in-class online experiences for clients and prospects.
• Troubleshoot website and other digital platform issues, identify practical solutions, and escalate when needed
• Deliver digital marketing training and guidance to marketing stakeholders as required
• Document platform processes and best practices to support consistency, continuity, and team coverage
• Build working knowledge of Cushman & Wakefield’s marketing platforms, integrations, and workflows
• Monitor quality, accuracy, and process consistency across digital marketing execution by conducting quality assurance audits
• Develop an understanding of the business, our audiences, and their needs to help deliver relevant digital campaigns

• 3–5 years of experience in digital marketing or marketing operations
• Proven ability to manage competing priorities and multiple stakeholders in a deadline-driven environment
• Experience with digital marketing platforms such as Sitecore CMS, Content Hub, Foundation Marketing (Concep), Marketing Cloud, and Google Analytics strongly preferred
• Preferably with experience in email marketing and marketing automation platforms but not required
• Basic HTML, CSS and Photoshop skills preferred
• Strong written and verbal English communication skills
• Must have a keen eye for details
• Demonstrated ability and willingness to learn new systems and platforms
• Strong time management and organization skills
• Proven ability to work collaboratively and effectively in a professional team environment

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