Senior Customer Success Manager - Corporate/Government (Bilingual)

This role will be working with our Canadian Federal Government clients. Preference will be given to candidates who have experience with the Federal Government & are located in the National Capitol region. Bilingual (French) is a strong asset. 

As Customer Success Manager, you will be the primary owner of the business relationship with our North American corporate (Government) customers and drive their success as defined by them. You will establish productive and trusted relationships with corporate customers (Government) while ensuring customer satisfaction and retention by driving product adoption, stakeholder value and advocate the full use of D2L's Brightspace Learning Management  
System (LMS). 

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• →Impactful work transforming the way the world learns
• →Flexible work arrangements
• →Learning and Growth opportunities
• →Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• →2 Paid Days off for SkillsWave-related activities like exams or final assignments
• →Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• →Retirement planning
• →2 Paid Volunteer Days
• →Competitive Benefits Package
• →Home Internet Reimbursements
• →Employee Referral Program
• →Wellness Reimbursement
• →Employee Recognition
• →Social Events
• →Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.