Senior Operations Manager

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene 

• You can communicate with the team members and guests in a way that inspires FUN! 
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

• You have never met a goal you can't beat 

• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

• The ability to oversee all aspects of the business - from the most minor details to the big picture 

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen 
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Ensure the execution of staff training programs
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Salary Range:

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We are an equal opportunity employer and participate in E-Verify in states where required.