Store Department Manager

If you are looking for a career that moves as fast as you do, you’ve come to the right place. Decathlon is a global sports leader covering everything from Production and Supply to Retail. We are rapidly expanding across Thailand and searching for dynamic, reliable, and sports-passionate individuals to join our team.

Develop my local activity on my sports, and Men/Women teammates to keep customers/users satisfied in order to generate omnichannel performance

• →Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team
• →Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria
• →Contribute to an ambitious store project with my ecosystem to federate my teams
• →Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers
• →Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations
• →Ensure compliance with legal and contractual obligations and the company's code of conduct
• →Decide with store director on my team compensation in alignment with internal policy

• →Analyze customer / user data to optimize their market knowledge and set a quantified ambition
• →Select the best product and service offer link to omnichannel and circularity strategies
• →Implement the digital in and outstore customer experience
• →Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality
• →Mobilize my sport communities through my communications and events
• →Build my team to have the best sports people at the right place, at the right moment

• →Embody and manage “the best in class” customer relationship through my posture
• →Implement the fundamentals of selling, layout, and truck to peg on the field
• →Manage the loyalty program in order to optimize the customer data
• →Implement action plans thanks to customer feedback
• →Implement my department to help the customer find their product autonomously and quickly
• →Impulse an offensive commercial dynamism

• →Build an ambitious annual business trajectory and define a team trajectory
• →Analyze my performances and manage the reliability of the forecasts
• →Formalize the gaps between “realized” performance and “forecast” performance
• →Schedule the good hours at the right time
• →Manage and formalize action plans on my People / Planet / Business levers and my PNL
• →Ensure the in-store stock accuracy and availability while optimising stock lifetime

• →Ensure safety of people and security of goods on a daily basis
• →Guarantee my knowledge of all technical systems and equipment within the store
• →Take in charge the daily business and service activity

• Goal-oriented mindset with clear planning and follow-up
• Strong collaboration and teamwork across different roles and functions
• Well-organized and able to manage time and priorities effectively
• Open to change and adaptable in a fast-moving retail environment
• Eager to learn and grow continuously
• Able to stay objective and make fair decisions
• Confident in giving and receiving feedback to help others improve
• Emotionally intelligent and able to build strong, respectful relationships