Salesforce Platform Product Owner

• Own the technical health roadmap across all NEE Salesforce orgs, monitoring and resolving Apex performance bottlenecks, integration failures, and platform limit risks before they impact operations
• Partner with Salesforce Signature Success and internal engineering squads to prioritize and resolve critical platform issues with accountability and urgency
• Establish org-level health KPIs and drive continuous improvement across asynchronous processing, callout latency, and database efficiency

• Lead NEE's response to Salesforce security enforcement changes, including MFA mandates, phishing-resistant authentication, email domain verification, and transaction security policy enhancements
• Maintain a current controls posture aligned with SOX compliance, auditability, and NEE's enterprise risk framework
• Serve as the primary liaison to Salesforce Security and internal Cybersecurity teams for incident response and threat landscape awareness

• Govern the lifecycle of platform features across all NEE Salesforce orgs, ensuring timely adoption of evolving platform capabilities and proactive retirement of deprecated features
• Drive architectural standards across managed/unmanaged packages, permission set design, integration patterns, and Data Cloud deployment practices

Champion spec-driven, governance-first delivery practices in alignment with NEE's Software Reliability Framework and Accelerated Delivery Office (ADO) standards