Senior DevOps Engineer

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

As a Senior DevOps Engineer on the Developer Experience (DevEx) team, you will build and operate the platforms, tooling, and workflows that enable engineers to ship reliably to production. Reporting into the DevEx organization, this role focuses on improving the end-to-end developer workflow across build, test, deploy, and operate stages for services and data pipelines running on AWS and GCP.

You will act as a force multiplier for application and data engineering teams by abstracting infrastructure complexity, delivering self-service platforms, and embedding reliability, security, and observability by default. This role is critical to improving local-to-production parity, reducing cognitive load, and supporting high release velocity across Kubernetes-based services and data platforms.

• Partner with software, data, and security engineering teams to identify friction across the software delivery lifecycle and address it through automation, platform abstractions, and improved workflows.

• Design and evolve developer-facing platforms and tooling that standardize how services and pipelines are built, deployed, and operated.

• Enable self-service workflows with opinionated defaults that improve reliability, security, and consistency without slowing teams down.

• Use developer feedback, operational data, and production signals to prioritize and drive the DevEx roadmap.

• Design, build, and maintain CI/CD orchestration that supports high release velocity, strong security guardrails, and local-to-production parity, preferably using GitLab CI/CD.

• Standardize build, test, and deployment patterns across application and data workloads.

• Support modern deployment strategies and GitOps-based workflows.

• Build, operate, and evolve Kubernetes-based platforms across AWS and GCP, including EKS and GKE.

• Enable teams to run workloads on Kubernetes by providing clear operational guardrails, platform defaults, and documented best practices.

• Manage multi-account cloud environments with a focus on security, scalability, and ease of use.

• Design and maintain infrastructure using Infrastructure as Code, including Terraform and Crossplane.

• Build and operate internal platform components such as GitOps tooling, secret management systems, and service mesh infrastructure.

• Operate and evolve observability platforms (e.g., Prometheus, Mimir, Thanos, Grafana, Datadog) to provide actionable signals for platform and application teams.

• Define and apply SLIs, SLOs, alerting strategies, and incident response practices.

• Lead and participate in blameless post-mortems, translating learnings into platform improvements and reduced operational toil.

• Support engineering teams running data pipelines and batch workloads on platforms such as Airflow, EMR, and Dataproc.

• Standardize deployment, observability, and operational patterns for data workloads.

• Improve reliability and operability of data platforms through shared tooling and best practices.

• Serve as a technical leader within DevEx, promoting best practices in platform engineering, reliability, and secure software delivery.

• Mentor engineers and influence teams through strong technical design, documentation, and collaboration.

• Drive adoption of internal platforms through strong defaults, clear documentation, and self-service tooling.

• 8+ years of overall engineering experience, including hands-on software development and cloud infrastructure ownership.

• Strong software engineering fundamentals with experience in at least one general-purpose programming language (e.g., Go, Python, Java).

• 5+ years of experience building and operating cloud infrastructure on AWS and/or GCP at scale.

• Proven experience managing multi-account cloud environments, including IAM, networking, and security best practices.

• Strong proficiency with Infrastructure as Code, preferably Terraform and Crossplane.

• Extensive experience operating Kubernetes platforms in production, including EKS and/or GKE.

• Experience managing multiple Kubernetes clusters, including upgrades, networking, and security.

• Hands-on experience with service mesh technologies such as Istio in multi-cluster environments.

• Deep experience designing and operating CI/CD systems that support high release velocity, preferably GitLab CI/CD.

• Experience building developer-facing tooling that improves local-to-production parity and reduces cognitive load.

• Familiarity with GitOps practices and modern deployment strategies.

• Experience supporting data platforms such as Airflow, EMR, and Dataproc.

• Strong experience building and operating observability platforms including Prometheus, Mimir, Thanos, Grafana, and Datadog.

• Solid understanding of SLIs, SLOs, alerting, and incident response.

• Demonstrated ability to partner with engineering teams to identify pain points and improve developer experience.

• Strong communication skills, including experience participating in or leading blameless post-mortems.

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

At Demandbase, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.