Mental Health Care Coordinator, Temporary

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

• →Greeting new patients in the program and accompany them through their journey
• →Checking in and following up on active cases, assist physicians and psychologists in their related tasks
• →Analyzing cases and providing the best possible solutions to our members
• →You will be responsible for patient safety in your member-facing role

• A passion for mental health, quality of care, and improving team processes and understanding
• Available to work a minimum of 21 hours on evenings and weekends, as our schedule covers both day and evening shifts (6 AM to midnight, weekdays and weekends)
• A strong sense of empathy, time-management, critical thinking, attention to detail, and excellent customer service
• Pursuing or attained a Bachelor’s degree in psychology or in any mental health-related field
• Strong computer skills 
• Experience in customer service, healthcare or administrative role

Recruitment Fraud Notice
Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to <jobs@dialogue.co> and verify the role on our official careers page.