Dialpad3h ago

Software Engineer, Fullstack (Agentic AI)

Buenos Airesmid

EngineeringData ScienceSoftware Engineer

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Quick Summary

Overview

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings,

Technical Tools

EngineeringData ScienceSoftware Engineer

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
We are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You may also be interested in Backend Infrastructure. You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability.

This position reports to our Senior Engineering Manager on the Agentic team, who is based in North America, and is seeking someone to join the team at our Buenos Aires, Argentina office.

What you’ll do

Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications.
Write clean, modular, and maintainable code using best practices along with unit & integration tests.
Participate in code reviews to ensure code quality, maintainability, and scalability.
Ensure that features are shipped on time and with the highest quality.
Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience.
Collaborate with cross-functional teams to build and use standard components and practices across Dialpad products.

Skills you’ll bring

3+ years of professional experience in Full-Stack Software Engineering.
Experience with Python or Go, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures.
Experience or interest in backend infrastructure.
Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases.
Experience with building reusable and modular components for both frontend and backend.
Bachelor's degree in Computer Science or equivalent practical experience.
Proven ability to design, build, launch, and maintain at least two large-scale production systems.
Experience with Agile development methodologies.
Strong debugging and troubleshooting skills.
Strong communication and collaboration skills.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.