Training Specialist I

Responsibilities:

• Demonstrate knowledge of Dime products and services to provide an overview within the class.
• Possess current knowledge of bank regulatory requirements.
• Perform administrative functions pertaining to training and development, such as assignments and recordkeeping.
• Schedule and coordinate training classes, create appointments, and manage pre-training materials follow-up.
• Serve as a mentor for retail banking teller and platform staff.
• Keep abreast of procedural and process changes, assuring all relative training materials and programs are updated as changes occur.
• Assist with the development and implementation of new training classes.
• Follow-up with managers/mentors/buddies and new hires to evaluate individual training and to assure the basic requirements of the positions are being met, repeating training as necessary.
• Evaluate and identify opportunities to increase efficiency and effectiveness of training programs. Identify areas of opportunity to facilitate targeted learning.

Qualifications:

• High School Diploma or equivalent required.
• Minimum 1 year retail banking experience preferred.
• Cash-handling experience preferred.
• Core retail banking applications knowledge preferred.
• Ability to travel to both training locations (Hauppauge and Rockville Centre) required as well as traveling to various branches, as needed.
• Advanced MS Office.