Scheduler WellSky

Job Title: /Scheduler Schedule: Monday to Friday, 8: 00 AM – 5: 00 PM Experience Required: Minimum 2 years On site

Job Overview We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high-quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast-paced environment.

Key Responsibilities • Answer phone calls and respond to inquiries in a professional and upbeat manner • Serve as a liaison between caregivers, clients, and office management • Coordinate and schedule day-to-day caregiver assignments • Ensure accurate intake and handling of referrals and service requests • Maintain ongoing communication with clients and staff to evaluate service quality • Assist with sales, marketing, and public relations activities • Handle payroll-related tasks, including: o Verifying timesheets o Updating telephony records o Supporting payroll data entry • Maintain accurate documentation and personnel records (ClearCare/WellSky preferred) • Monitor scheduling systems and ensure proper caregiver-client matching • Perform on-call coordination duties when required • Support general office coordination activities

Core Competencies • Strong verbal communication skills • Excellent organizational and multitasking abilities • Customer-focused mindset • Sound judgment and decision-making • Adaptability and stress management • Resourcefulness and problem-solving skills • Positive and professional attitude

Qualifications • Minimum 3 years of experience in scheduling, administration, or similar roles • Background in healthcare or home care services preferred • Experience with scheduling systems (WellSky is a plus) • Strong customer service experience • Ability to thrive in a fast-paced, high-volume environment

What We’re Looking For We value candidates who: • Can handle multiple priorities under pressure • Demonstrate strong interpersonal skills • Maintain professionalism in all interactions • Bring a proactive and solution-oriented approach

 

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