AM Service Specialist (4x10 schedule)

Divergent is on the lookout for an adept and driven Service Specialist dedicated to the maintenance and enhancement of our current and forthcoming Additive Manufacturing (AM) equipment. We are committed to setting a new benchmark in aerospace and automotive manufacturing, and we need a proactive team member to help us redefine the future of manufacturing and automation.

• Maintain, enhance, and operate metal powder bed fusion additive manufacturing machines, ensuring optimal part quality, machine uptime, and production throughput within set schedules.
• Conduct scheduled preventative maintenance on machinery and equipment to uphold operational efficiency.
• Perform unplanned mechanical and electro-optical repairs, as well as machine optimizations and intra-facility equipment relocations.
• Proficiently diagnose intricate electrical and mechanical issues, meticulously document root causes of failures, and drive effective corrective actions.
• Execute complex optical and mechanical calibration procedures to uphold precision standards.
• Swiftly troubleshoot and rectify mechanical issues to minimize production downtime.
• Work with Programable Logic Controllers (PLCs) for automated systems.
• Communicate machine status effectively, along with estimated repair timelines.
• Conduct routine inspections to preempt potential maintenance requirements.
• Utilize precision measuring instruments to ensure the accuracy of repairs.
• Interpret schematics for troubleshooting purposes.
• Adhere strictly to safety protocols.
• Support performance enhancement initiatives within the production department and contribute to continuous improvement and quality programs (e.g., AS9100, IATF 16949, etc.).
• Assist in developing training programs, crafting work instructions, standard operating procedures, and provide guidance to other team members on machine maintenance tasks.
• Undertake additional responsibilities as required to meet departmental objectives.

• Ability to lawfully access information and technology that is subject to US export controls.
• A Bachelor's degree in a technical field or Associates degree in a technical field and equivalent maintenance technician work experience. Strong equivalent maintenance technician experience may be considered in lieu of educational requirements.
• Automation and machine control experience with demonstrated troubleshooting capabilities.
• Mechanical and electrical troubleshooting and repair experience.
• Interest and ability to work hands-on with additive technology: working with the machines, systems, and processes in a factory environment.
• Highly self-motivated and able to prioritize and execute tasks in a fast paced, startup manufacturing environment.
• Strong ability to think and work autonomously when required, and to perform under pressure to logically troubleshoot systems and processes.
• Ability to effectively use a wide variety of hand tools and test equipment
• Proficient verbal and written skills especially related to technical records, documentation, and presentation.
• Solid interpersonal skills, capable of working within a small, growing team and interfacing with engineering and manufacturing groups to understand the production system and the associated constraints.

• Experience with metal (or other) Additive Manufacturing (AM) processes and additive manufacturing equipment, such as, SLM Solutions, EOS, RenAM, or Velo3D machines is a plus but not a requirement for consideration.

• The person in this position needs to frequently work in a factory environment to access and repair machinery (up to 100%)
• Ability to walk, kneel, reach, climb, use hands to operate machinery in an industrial production environment, as required.
• Ability to lift up to 30 lbs., as required to execute a repair.