AM Training Specialist

Divergent seeks a driven and adept Training Specialist focused on designing, implementing, and optimizing industrial processes to enhance efficiency, quality, and safety in our manufacturing facility. They will work closely with our production & service teams to development and enhance processes related to Additive Manufacturing (AM) and auxiliary equipment. We aim to set a new standard in aerospace and automotive manufacturing, and we need a proactive team member to help redefine the future of manufacturing and automation.

• Process Design and Implementation: Develop and refine process instructions. Ensure these processes are diligently communicated, trained to, and followed.
• Audits and Inspections: Conduct scheduled audits on machine performance and support the implementation of robust programs for continuous improvement, including space inspections, audits, and surveillances.
• Quality Control: Be accountable to AS9100D guidelines and drive a "quality-first" culture across all manufacturing operations.
• Collaboration: Work closely with cross-functional teams, including production, quality assurance, AM service, machine shop to ensure smooth operations and to resolve process issues.
• Continuous Improvement: Drive continuous improvement using structured problem solving (A3/8D), waste elimination, and targeted kaizen to improve flow and performance.
• Documentation: Standardize processes and work content to reduce variation, improve first-pass yield, and enable predictable staffing models and flexible labor deployment.
• Training: Partner with Operations, Safety, and Quality to develop, implement, and maintain the company's training platform, ensuring all employees remain current on required role-specific training, certifications, and company policies. Conduct routine training audits and verify training effectiveness through regular on-the-floor observations, coaching, and employee interactions. Work with frontline leaders to identify skill gaps, reinforce standard work, and ensure employees can consistently demonstrate competency while performing their daily responsibilities. Monitor training compliance, maintain accurate training records, and drive continuous improvements to training content and delivery methods to support operational excellence, safety, quality, and workforce development.
• Additional Responsibilities: Undertake additional tasks as needed to meet departmental objectives.

• Ability to lawfully access information and technology that is subject to US export controls 
• Understanding of the product life cycle (NPI to scaled production), LEAN manufacturing principles, and change management.
• Ability to interpret technical documentation (mechanical drawings, work instructions, building plans, equipment specifications, electrical schematics, etc.).
• Reliable, organized, and detail-oriented with excellent verbal and written communication skills.
• Passion for employee development and enjoy the process of training and developing both new hires and veteran production staff.
• Experience troubleshooting manufacturing processes and equipment in dynamic production environments.
• Experience supporting process development.
• Knowledge of 5S, Lean Manufacturing, or Six Sigma principles.
• Proficiency with Microsoft Office programs (Word, Excel, PowerPoint, and Project).

• 2+ years of manufacturing experience, preferably with a focus in Additive Manufacturing.
• Experience training others, coaching teammates, or providing technical guidance in a manufacturing environment.
• Ability to develop cross-functional relationships as a well-respected, trusted partner.
• Ability to think and work autonomously when required, and to perform under pressure to logically troubleshoot systems and processes.

• Process specialist works in a manufacturing setting, which may include long hours on the factory floor, overtime, computer work and meetings. The role may involve occasional nights/weekend work.