Architect Manager, Data & AI (GenAI) — Tax Automations & Innovation

The Tax Technology Automations & Innovation team — known internally as the AI Team — builds the automations, Generative AI, and internal tooling that let DoorDash's global Tax function scale as the business grows across the US, Canada, and — through Wolt and Deliveroo — internationally. We turn manual, repetitive tax work into reliable, governed software, and we bring modern AI into the heart of how a tax function operates — responsibly, and with auditability built in. The team is organised into an AI Strategy function and three regional pillars: EMEA, US & Canada, and Coffee & Special Projects.

This role sits in the AI Strategy function and reports to the Tax Technology lead. You will set the technical and AI direction the three regional pillars build around, and partner across Tax, Tax Tech, Data Operations, Accounting, Product, and Engineering, as well as InfoSec, Internal Audit, and Compliance.

DoorDash is looking for a senior-level AI and data expert to lead how the Tax department operates through automation, Generative AI, and intelligent data tooling. Beyond building high-impact automation, you will set the strategy for how LLMs, GenAI, and machine learning are integrated into critical tax workflows at scale, and act as the AI authority for the function.

This is the role that makes the entire team AI-native rather than merely AI-assisted. By owning the AI and automation governance framework, you will also ensure that everything the team builds on top of sensitive tax data stays controlled, defensible, and audit-ready. You don't just build — you set the bar, mentor the regional teams, and decide how we adopt a fast-moving technology responsibly.

• Define and lead the GenAI strategy for the Tax function, identifying high-value use cases and setting adoption standards.
• Architect and deploy enterprise-grade AI solutions — intelligent assistants, AI-driven classification, anomaly detection, automated audit support, document summarization, and retrieval-augmented reporting.
• Own the AI and automation governance framework — model risk, change control, testing and validation standards, documentation, and auditability for tools that touch tax data and filings.
• Set the rules for responsible, controlled AI use, including data privacy, data residency, and what data may be sent to external model providers, partnering with InfoSec, Internal Audit, and Compliance.
• Partner with senior Tax, Product, and Engineering leaders to drive requirements and deliver measurable business impact.
• Mentor the Senior Analysts and Associate Managers across all regional pillars on applying GenAI/LLMs effectively and within governance guardrails.
• Quantify, track, and communicate the business impact of AI solutions (efficiency gains, error reduction, compliance risk mitigation).

• You have 8+ years of hands-on experience in AI, GenAI, and data automation, delivering production-grade solutions at scale.
• You have deep expertise in LLMs and GenAI techniques — prompt engineering, fine-tuning, RAG, evaluation frameworks, conversational AI, classification, and summarization.
• You are advanced in Python and SQL and have built scalable AI and automation pipelines.
• You have a strong background in automation and applied analytics, ideally in tax, finance, or regulated industries.
• You have deployed AI in cloud data environments such as Snowflake, dbt, Airflow, or Databricks.
• You have expertise in AI governance, compliance, and risk management for regulated environments.
• You can translate complex AI capabilities into intuitive tools for non-technical users, and influence at all levels from hands-on teams to executives.
• You have a Bachelor's degree or higher.
• You have (preferably) knowledge of tax technology platforms or experience with global tax teams
• You have (preferably) experience in a high-growth technology, marketplace, or e-commerce company.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.

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