Facilities Technician II

Who We Are

For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.

What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.

If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.

Responsibilities

• Serve as an advanced technician supporting production equipment, plant systems, and facility infrastructure across a three-shift operation. 

• Work independently and collaboratively with a team of technicians; provide guidance and informal mentoring to Maintenance Technician I employees. 

• Perform advanced maintenance, troubleshooting, and repair of mechanical, electrical, hydraulic, pneumatic, and control systems in accordance with SOPs, manufacturer specifications, and safety policies. 

• Diagnose complex equipment failures and determine appropriate corrective actions with minimal supervision. 

• Lead or support preventive and predictive maintenance activities to improve equipment reliability and reduce downtime. 

• Maintain and update CMMS records, including detailed documentation of work performed, root cause findings, and parts usage. 

• Support continuous improvement initiatives related to maintenance practices, safety, reliability, and cost control. 

• Install, maintain, and modify electrical systems and fixtures, including conduit installation and control wiring. 

• Perform advanced facility repairs including plumbing, carpentry, drywall, painting, masonry, and structural repairs. 

• Repair, calibrate, and maintain tools and equipment; ensure proper condition and safe use of hand and power tools. 

• Participate in emergency repairs and breakdown response activities. 

• Work across shifts and provide coverage or leadership support during off-hours as needed. 

• Maintain sanitation, housekeeping, and safety standards at all times. 
• Perform other duties and projects as assigned. 

Skills

• Advanced troubleshooting skills in mechanical, electrical, controls, hydraulic, and pneumatic systems. 

• Strong analytical and root-cause problem-solving capabilities. 

• Ability to read and interpret electrical schematics, mechanical drawings, and technical manuals. 

• Effective communication skills with the ability to explain technical issues clearly. 

• Demonstrated leadership, mentoring, and teamwork skills. 

• Strong organizational and time-management abilities. 

• High level of self-motivation with the ability to work independently. 

• Results-driven mindset with an interest in continuous improvement and advancement 

Education 

• High school diploma or equivalent required. 

• Technical school, vocational training, or associate degree in industrial maintenance, electrical, mechanical, or related field preferred. 

• Relevant technical certifications (electrical, industrial maintenance, controls, or safety-related) are a plus. 

System Knowledge

• Advanced working knowledge of Computerized Maintenance Management Systems (CMMS). 

• Proficient in Microsoft Excel and general computer applications. 

• SAP system experience strongly preferred. 

• Preferred experience with Pitney Bowes, Bell and Howell, and bulk printing or similar production equipment.

Physical Demand

• Frequent lifting, carrying, pushing, or pulling up to 50–55 pounds. 

• Ability to stand for extended periods (typically 8–12 hours per shift). 

• Repetitive movements including bending, reaching, twisting, and kneeling. 

• Exposure to loud noise, vibration, moving mechanical parts, fumes, and airborne particulates. 

Years of experience

• 2-3 years of maintenance experience in a manufacturing or industrial facility. 
• Demonstrated progression beyond entry-level maintenance responsibilities 

Why Doxim?

Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.

Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!

Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.

Website - www.doxim.com

Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from a @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency.