Service Technician

As a Service Technician, you play an important role in helping us deliver on our mission of building Thriving Communities. You are responsible for maintaining our affordable rental communities so that they remain high quality homes for working families. Your role ensures everything operates smoothly, from responding to resident requests to tackling plumbing and electrical issues. You are a dedicated hands-on problem solver who drives value in multiple areas of building maintenance. Join our rapidly growing, family-oriented company to elevate your career and make a positive impact in our communities.

At Dream Live Prosper Communities, we believe in building not just great communities but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you!

• Compensation: Starting at  $20.00  hourly with bonus potential, depending on experience 
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours, including weekends and on-call rotations. The hours are 9 am-6pm, Monday through Friday, with an alternating on-call schedule. 

• Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently.
• EPA License 
• Ability to complete apartment turnovers within a 3-day timeframe.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills, ensuring seamless repairs and finishes.
• Excellent painting skills, with attention to detail and quality.
• Experience in lock replacement, ensuring security and functionality.
• Ability to perform groundskeeping tasks to maintain curb appeal at the highest level.
• Familiarity with apartment unit turnovers in both old and new buildings, understanding the unique challenges of each.
• Possession of a valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation.
• Must have basic tools for the job.
• Excellent problem-solving and decision-making abilities, able to address issues efficiently and effectively.
• Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication.
• Physical capability to lift over 50 lbs.
• Ability to walk multiple flights of stairs daily.
• This role requires being on your feet throughout the day.

• →Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• →Address resident maintenance and service requests promptly and efficiently.
• →Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• →Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• →Perform various maintenance tasks, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• →Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• →Respond to emergency calls when on-call, providing timely assistance and support.
• →Cleaning up the property, breezeways, common areas, and amenities daily. This includes general groundskeeping.
• →Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• →Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• →Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• →Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• →Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• →Uphold Ownership Mentality: Do work that  as if you owned the property
• →Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.