Cake Decorator

If you enjoy working in a fun, flavor-filled environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Cake Decorator with a Baskin-Robbins franchisee is a great career choice. Cake Decorators are very unique individuals; creative yet meticulously organized, able to work alone yet expressive, self-motivated and cooperative. Cake Decorators generally oversee the production (building, frosting and decorating) and display of all dessert items, including cakes, pies and individual treats, according to Baskin-Robbins Dessert Decorating Quality Standards, as well as take dessert orders and promote desserts within the community. If you enjoy showing off your creativity (and your smile) while delighting guests with fabulous cakes, then this is the right opportunity for you! 

Responsibilities Generally Include:

Creativity

• Approaches decorating and dessert preparation as an art.
• Demonstrates versatility in preparing and creating a wide variety of dessert designs and concepts.
• Constantly seek outs and experiments with new ideas and methods.
• Continuously sharpens his/her creative skills.

Organization

• Keeps supplies neatly arranged and maintains adequate amounts.
• Keeps close track of custom orders.
• Manages his/her time effectively.
• Monitors back stock and applicable inventory control forms.
• Delegates work as appropriate to others.

Dependability

• Satisfies all job description requirements.
• Takes special pride and personal interest in his/her work.
• Produces desserts quickly, on time and in adequate numbers.
• Ensures that the display freezer is always full.
• Ensures that desserts meet Baskin-Robbins’ Dessert Decorating Quality Standards (DQS)
• Arrives at work when scheduled—and takes initiative to fill in when extra help is needed.
• Takes extra care to ensure that every custom order satisfies guests.

Attention to Detail

• Prepares desserts with straight and smooth edges and surfaces.
• Labels cake boards properly and keeps them spotless.
• Produces borders that are even, symmetrical and polished in appearance.
• Routinely prepares desserts that meet Baskin-Robbins’ DQS guidelines.
• Keeps storage areas spotless and well organized.
• Maintains neat, current and legible inventory control forms as applicable .

Congenial

• Demonstrates extra friendliness with guests.
• Welcomes the opportunity to assist guests.
• Takes a personal interest in helping guests decide upon special orders.
• Shows pride in his/her work when assisting guests.
• Treats other employees with courtesy, warmth and respect.

Competencies Include:

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations. 
• Passion for Results – moves ideas to actions, removes barriers and enables the team to achieve compelling targets.        
• Problem Solving and Decision Making – identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action and teach others.
• Interpersonal Relationships and Influence – builds relationships and appropriately uses influence to get things done, gains the trust and support of colleagues and direct reports.

Core Values

•Honesty•Transparency•Humility•Integrity•Respectfulness•Fairness•Responsibility•