Operations Analyst – Veterinary Recruitment & Performance

United States·OaklandFull Timemid

OperationsOperations Analyst

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Quick Summary

Overview

We’re a fast-growing telemedicine company revolutionizing access to veterinary care. With a key focus on making pet care more accessible and affordable for pet parents,

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OperationsOperations Analyst

We’re a fast-growing telemedicine company revolutionizing access to veterinary care. With a key focus on making pet care more accessible and affordable for pet parents, this role is key to the success of the companyWe are seeking an Operations Analyst to help scale and support our network of veterinarians. This is a high-impact, cross-functional role ideal for someone who’s analytical, process-driven, and passionate about building strong provider networks that deliver high-quality virtual care.

Own the end-to-end process of recruiting, screening, and hiring veterinarians to join our telemedicine platform

Create strong and effective sourcing strategies

Manage interviews and offer process along with credential checks

Lead the onboarding process for new vets to ensure seamless integration into our systems and workflows

Create robust, scalable and automated onboarding processes

Continuously refine recruitment and onboarding workflows to improve speed, quality, and experience

Track, analyze, and report on key vet performance metrics for vets

Identify trends and outliers, and work with leadership to drive performance improvements for vets.

Develop dashboards and performance tracking tools in collaboration with analytics and product teams

2–4 years of experience in operations, talent acquisition, healthcare recruiting, or a related field

Excellent project management and organizational skills, detail-oriented with a proactive, process-oriented mindsetStrong interpersonal and communication skills

Passion for animals and enthusiasm for veterinary telemedicine is a plus

Experience recruiting licensed medical professionals or working in a telehealth or healthcare environment is a plus