Systems Analyst, Application Integrations

Eastman Credit Union is now hiring a Systems Analyst, Application Integrations! 

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.

• →Application Development and Management:
• →Analyze business requirements to design and deliver secure, scalable, and reusable
• →API and application integration solutions.
• →Develop and maintain RESTful and/or SOAP APIs to facilitate data exchange
  between internal systems and third-party services.
• →Manage full application and API lifecycle: design, implementation, testing,
  documentation, monitoring, and versioning.
• →Collaborate with other teams, and analysts to ensure seamless integration within
  application ecosystems.
• →Create and maintain technical documentation, diagrams, and user guides.
• →Ensure compliance with security policies, data privacy standards (e.g., OAuth 2.0,JWT, HIPAA, GDPR), and governance models.
• →Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity.
• →Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports.
• →Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability.
• →Translate business needs into technical specifications for application enhancements.
• →Maintain accurate technical documentation for all supported systems.
• →Work closely with the Information Security team to implement protective measures for applications. Identify and manage risks within the department.

• →Application Support:
  • →Support application upgrades, migrations, and deployments related to integrated
    systems.
  • →Provide Tier 2 support to troubleshoot and resolve complex technical issues related to
    applications.
  • →Monitor application performance, identify issues, and implement improvements.
  • →Conduct root cause analysis and implement preventive measures.

• →Project Management:
  • →Lead or participate in application-related projects, including upgrades, migrations, and
    integrations.
  • →Work with IT Project Manager to define project scopes, create project plans, and
    manage timelines.
  • →Coordinate with other IT analysts and business professionals.
  • →Participate in routine disaster recovery exercises to run applications from a
    secondary data center location and maintain associated documentation.

Qualifications

• →Proficiency in the development of application integration solutions and API Lifecycle management.
• →Proficiency in application administration, troubleshooting, and performance optimization.
• →Strong understanding of SQL, database management, and reporting tools.
• →Quick learner with ability to understand complex system interdependencies.
• →Familiarity with support case/ticket management systems.
• →Working knowledge of change management and disaster recovery best practices.
• →Excellent communication skills and the ability to work individually or collaboratively with diverse teams.
• →Fine attention to detail, time-management, and analytical skills.

Education and/or Experience

• →Associates degree in Computer Science, IT, related IT discipline or equivalent work
  experience. Bachelor's degree preferred.
• →Experience working in a database administrative capacity.
• →Experience with job automation and scheduling technologies preferred.
• →Background in the financial services industry preferred.
• →IT-related certifications are a plus.