Retail Operations Coordinator

• →Assist with creating and updating product information in retailer systems.
• →Help collect packaging, dimensions, barcodes, and product documents.
  
  

• Receive multiple email request to send samples to various customers, reps, and prospective clients
• Follow sampling guidelines exactly to ensure shipments are properly labeled and arrive on-time within ship windows

• Travel to key industry trade shows (2-4x/year) to assist sales, and oversee booth setup and breakdown, and ensure a polished, professional presence that represents the brand with excellence and consistency.

• Track purchase orders and delivery timelines.
• Work with supply chain and warehouse partners to confirm shipments.
  

• Share updates with the retail operations, sales, and supply chain teams.
• Communicate with vendors, 3PLs, and brokers when information is needed.
  
  

• Maintain spreadsheets, shipment trackers, and filing systems.
• Support the team with paperwork for new items, labels, or retail requirements.
  
  

• Assist in pulling data for retail performance scorecards (fill rate, on-time delivery, etc.).
• Help track deductions, compliance fees, or shortages.
  
  

• Prepare documents and presentations as needed.
• Participate in meetings and take notes.
  

• High school diploma or equivalent
• Strong computer skills (Google Sheets/Excel, Docs, Email)
• Positive attitude, willingness to learn, and strong work ethic
• Ability to work on-site Monday–Friday
  

• Experience in retail operations, supply chain, logistics, or office administration
• Experience with Google Sheets/Excel (sorting, filtering, basic formulas)
  

If you don’t meet every preferred qualification, that’s okay! We encourage you to apply.

✔ Highly organized and detail-focused
✔ A clear communicator, both written and verbal
✔ A problem-solver who enjoys learning new systems
✔ Comfortable working with spreadsheets and data
✔ Excited to learn about retail operations, logistics, or supply chain
✔ Able to work in our Santa Ana office 5 days a week