Associate, O2C - Credit Management (1 year contract)

• Diploma/Degree in Finance/Accounting, Business Administration with 0 -2 years of related industry experience or equivalent in Credit Management or other accounting function in an MNC or Shared Service. Encourage fresh graduates to apply.

• Basic knowledge and understanding of Credit Management and Accounting Functions using operating ERP System - SAP FSCM Module and MS Office Tools, particularly Excel, PowerPoint, and Outlook. Experience using the ServiceNow, or Sales Force is a plus but not require.

• Have experience in supporting low to medium complexity tasks and participating in a small to medium size project initiatives and a progressive mindset and aptitude in learning and adapting to technology and productivity tools.

• Financial and Analytical Acumen: Possesses fundamental knowledge of financial statements, ratios, and concepts, combined with strong analytical and detail-oriented skills.

• Independent and Organized Work Style: Effectively prioritizes, completes tasks, and meets deadlines with moderate supervision; demonstrates a proactive approach and adaptability to change.

• Customer-Focused Approach: Anticipates and responds to customer needs with flexibility and empathy, effectively managing expectations and fostering positive relationships.

• Compliance and Collaboration: Ensures adherence to SOX and operational controls; communicates effectively and collaborates with stakeholders across various departments.

1. Mitigate credit risk by analyzing customer annual financial reports, quarterly and regulatory filings debt service ratings and other reporting tools.

2. Work closely with business partners or relevant stakeholders to develop solutions to support the control credit risk for customer portfolio and accounts receivables including assessing risk, overdue and order blocks.

3. Ensure the timelines and quality meet the agreed service levels and target. Suggest improvements to existing processes and solutions.

4. Support new and existing team members through proper knowledge transfer, sharing of resource, knowledge, and experience.

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  Carry out credit evaluation on customers, assess the credit worthiness with relevant supporting data or documentation in line with the credit policy.

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  Approve credit limit reviews within authority level and follow-up unapproved requests routed to management.

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  Ensure customer orders are released in a compliant and timely manner daily. Highlight any red flags identified in customer payment patterns and behaviors in a timely manner.

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  Conduct periodically credit limit and risk category reviews in collaboration with Business team as per defined timelines and comply with credit policy.

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  All requests should be processed according to the established work instruction and process definition guideline, accuracy and the completeness of the creation/change request processed should be ensured.

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  Work collaboratively with other teams to resolve issue affection cash collection/revenue recognition or raise issues that may impact the customer satisfaction.

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  Support controls and regular checks to ensure compliance with internal control, standards, or rules.

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  Support the delivery of service levels and KPI targets.

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  Ensure that deadlines for report submission are met consistently and customer or business partner queries are attended and resolved in a timely manner, responsible and proactive manner.

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  Meet all compliance related requirements, including audit request, SOX Control and adherence to all Elanco policies and procedures.

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  Actively support or participate with any project related to system enhancement, process improvement for credit management with influence on accuracy, efficiency, and compliant credit management process.

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  Undertake other tasks that may be assigned from time to time, as required by Elanco Management.

• Travel: None

• Location: Mutiara Damansara, Petaling Jaya

Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status