Spare Parts Commercialization Specialist

At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living. 

Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

This position will be based at our Corporate Headquarters located in Charlotte, NC or Fletcher, NC.

The Spare Parts Commercialization Specialist is responsible for leading the successful introduction and commercialization of service and spare parts for new and existing products. This role partners closely with Engineering, Supply Chain, Manufacturing, Finance, Warehousing, Sales, Marketing, and Supplier teams to ensure spare parts are identified, sourced, priced, documented, and available in support of product launches and lifecycle management activities.

The ideal candidate is highly organized, detail-oriented, and skilled at coordinating cross-functional activities to ensure launch readiness and a seamless customer support experience. This position also plays a key role in driving process improvements, improving data accuracy, and enhancing service parts operations across the business.

• →Lead end-to-end commercialization and launch activities for service and spare parts associated with new product introductions and product updates
• →Coordinate cross-functional activities to ensure parts are accurately identified, sourced, priced, documented, and available to support product launches
• →Manage key launch milestones, including parts setup, pricing, purchase order placement, warehouse readiness, and documentation release
• →Partner with Engineering, Supply Chain, Manufacturing, Finance, Warehousing, and Supplier teams to ensure alignment and execution of launch requirements
• →Collaborate with Sales and Marketing teams to support customer communications and launch announcements for new spare parts offerings
• →Track and report key performance indicators related to parts readiness, launch execution, and operational performance
• →Analyze data to identify risks, bottlenecks, and opportunities for improvement throughout the spare parts commercialization process
• →Drive continuous improvement initiatives that enhance efficiency, accuracy, and overall service parts readiness
• →Ensure accuracy and completeness of spare parts information within internal systems and databases
• →Support validation, documentation, and change management activities related to service parts introduction

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field, or an equivalent combination of education and experience
• 3+ years of experience in product commercialization, new product introduction (NPI), supply chain, service parts planning, product lifecycle management, or aftermarket operations
• Strong project coordination and organizational skills with the ability to manage multiple priorities simultaneously
• Advanced proficiency in Microsoft Excel and data analysis
• Strong communication and stakeholder management skills
• Detail-oriented mindset with the ability to identify issues and drive solutions
• Ability to work independently in a fast-paced, cross-functional environment

• Experience with service parts, aftermarket operations, or spare parts management
• Experience supporting new product introductions, commercialization activities, or launch management
• Knowledge of Engineering Change Orders (ECOs) and product lifecycle processes
• Experience with warranty, reliability, quality, or product support functions
• Supplier management or supplier collaboration experience
• Experience with Power Query, Power BI, Tableau, SQL, or other analytics and reporting tools

Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

#LI-MH1