Clinic Manager and Clinician

• Maintain the required caseload and appointment availability
  
  
• Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy
  
  
• Complete notes, treatment plans, risk documentation, and other records accurately and on time
  
  
• Respond to referrals, support retention, and follow up after cancellations
  
  
• Provide ethical, inclusive care within professional scope and competence
  
  

• Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance
  
  
• Support accountability, professional development, employee engagement, and performance-improvement efforts
  
  
• Coordinate staff meetings, case consultation, training, and internal communication
  
  
• Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding
  
  
• Support interns and limited-license clinicians as assigned
  
  
• Provide leadership coverage and respond promptly to staff and client concerns
  
  

• Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through Friday
  
  
• Monitor scheduling availability and support clinicians in meeting caseload expectations
  
  
• Manage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projects
  
  
• Oversee Valant, scheduling tools, iPlum, the receptionist application, and related technology
  
  
• Support clinical standards, ethical care, documentation compliance, and quality improvement
  
  
• Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements
  
  
• Conduct policy and workflow audits and help update handbooks and procedures
  
  
• Investigate and respond appropriately to client grievances
  
  
• Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections
  
  

• Support clinician recruitment and clinic-capacity planning
  
  
• Coordinate community engagement, networking, referral development, and outreach
  
  
• Assist with marketing, social media, Uberall, newsletters, and public relations
  
  
• Monitor performance data and identify opportunities to improve access, retention, revenue, and operations
  
  
• Support grant applications, funding reports, and other approved growth initiatives
  
  

• Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field
  
  
• Current, unrestricted Michigan clinical license in good standing, such as LMSW, LPC, LMFT, or LP
  
  
• Ability and willingness to maintain an active therapy caseload while performing management duties
  
  
• Experience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentation
  
  
• Demonstrated leadership, organization, sound judgment, problem-solving, and follow-through
  
  
• Knowledge of Michigan behavioral-health regulations, ethical standards, HIPAA, and documentation requirements
  
  
• Ability to address performance concerns directly and professionally
  
  
• Strong communication, time-management, interpersonal, and conflict-resolution skills
  
  
• Proficiency with Microsoft 365 and EHR systems; Valant experience is preferred
  
  

• Previous clinical or operational leadership experience
  
  
• Experience with recruiting, onboarding, performance management, billing, credentialing, or private-practice operations
  
  
• Experience supervising interns or limited-license clinicians
  
  
• Familiarity with Power BI, ADP, Valant, iPlum, and payer compliance
  
  

• Paid time off and holiday pay
  
  
• Health and short-term disability coverage for eligible employees
  
  
• 401(k) eligibility for full-time employees, subject to plan requirements
  
  
• Flexible scheduling
  
  
• Free annual continuing education opportunities
  
  
• Furnished office and administrative support
  
  

Flexible work from home options available.