Senior Data Analyst, RevOps

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

As a Senior Data Analyst focused on RevOps, you will play a vital role in an environment where innovation meets collaboration. This is a technical role that is heavily focused on customer retention and expansion. You will support the pre and post-sale motion across account management, customer success, and revenue operations to ensure Engine’s continued growth and customer satisfaction.

Data is a core competency of Engine, and your mission is to ensure we leverage our data assets to track customer health, manage renewal risk, and identify expansion revenue opportunities. You will work cross-functionally to get the right data to the right teams, directly influencing the trajectory of the business through actionable insights and repeatable reporting workflows.

• →Sales Support: Support the pre and post-sales motion across account management, customer success, and RevOps to drive business value.
• →Revenue Tracking: Track and report on critical post-sales metrics, including customer health, renewal risk, and expansion revenue.
• →Cross-Functional Collaboration: Partner with stakeholders across account management, customer success, and RevOps to lead metrics definition, reporting, and analyses.
• →Insight Generation: Lead key analytics projects and derive actionable insights to drive better retention and expansion performance.
• →Data Pipeline Development: Build and maintain repeatable reporting workflows and data pipelines to track relevant product and business metrics.
• →Dashboard Management: Manage the company’s business intelligence reporting dashboards to provide visibility into customer health and revenue trends.

• Experience: 5+ years of relevant work experience as a Data or Business Analyst with a track record of manipulating and extracting value from datasets.
• Technical Skills: Expert proficiency in SQL and experience with Looker/Tableau and Excel/Sheets.
• RevOps Domain Knowledge: Familiarity with key post-sales metrics such as NRR, GRR, churn, expansion rate, health scores, and time-to-value.
• Salesforce Expertise: Experience working with Salesforce, specifically account objects and renewal tracking.
• Education: Bachelor’s degree in Data, Economics, Statistics, Operations Research, or a related quantitative field.
• Communication: Excellent communication skills with the ability to distill complex issues and analyses for both technical and non-technical audiences.
• Bonus: Exposure to Customer Success (CS) platforms like Gainsight or Totango is a plus.
• Mindset: Process-oriented self-starter with a bias for action and an obsession for rigorous work.