Senior Sales Operations Manager

At Ensono, our purpose is to be a relentless ally to our clients — disrupting the status quo and enabling them to Do Great Things.

As a trusted technology adviser and managed services provider, we partner with organisations to navigate continuous change and unlock value through modernisation and innovation. Our services span private and public cloud, infrastructure and datacentre transformation, data, identity & access management, mainframe, power systems, application modernisation and cloud native platforms.

Headquartered in the US and backed by private equity, Ensono continues to grow year on year, with a strong and expanding presence across the UK and Europe. We work with some of the most complex and demanding organisations, helping them deliver meaningful, large-scale transformation.

Our culture is built on five core values that underpin everything we do:

Honesty | Reliability | Collaboration | Curiosity | Passion

We are looking for a high impact Senior Sales Operations Manager to play a pivotal role in Ensono’s continued growth and success. As the operational backbone of the UK sales organisation, with end-to-end ownership of forecasting, CRM (Salesforce), sales tools, reporting, and sales process governance, you will act as the central point of ownership for commercial data, systems, and processes—ensuring accuracy, consistency, and visibility across the sales lifecycle.

Partnering closely with Sales leadership, Finance, Marketing, and Global Operations, you will enable a high-performing, data-driven, and predictable sales function aligned to global standards. This is a highly visible, commercially focused role, combining strategic insight with hands-on execution.

Forecasting & Reporting

• →Own and lead end-to-end forecasting processes, driving accuracy and discipline
• →Deliver reporting across bookings, pipeline, and demand generation
• →Provide real-time dashboards and executive insights to support decision-making
• →Conduct forward-looking analysis to identify risks and opportunities
• →Produce strategic and operational performance reporting at team and individual levels

Systems, Tools & Data Governance

• →Maintain Salesforce as the single source of truth, ensuring strong data governance
• →Act as UK lead for the sales tech stack (e.g. Salesloft, Apollo, Clari), including vendor and licence management
• →Partner with global teams to optimise and rationalise tools and drive efficiency
• →Champion data-driven decision-making through high-quality, actionable insights

Cross-Functional Leadership

• →Act as a key liaison between Sales, Marketing, Finance, and senior stakeholders
• →Support leadership forums, including MD and EVP-level reviews
• →Translate commercial strategy into clear operational delivery plans
• →Drive prioritisation and execution of key strategic initiatives

Sales Operations & Process Management

• →Optimise the end-to-end sales process from qualification to close
• →Lead win/loss analysis to identify improvement opportunities
• →Support quota, budgeting, and territory planning
• →Ensure consistency and adherence to sales processes and policies
• →Identify and implement process improvements to increase efficiency and productivity

• Proven experience in Sales Operations or Revenue Operations (8+ years), including leadership responsibility
• Strong expertise in Salesforce, including reporting and dashboard development Demonstrated ownership of forecasting processes and delivery of executive-level insights Experience operating in a matrixed, international environment
• Ability to influence senior stakeholders and drive cross-functional initiatives
• Strong analytical thinking, alongside clear written and verbal communication

• Experience within technology services/managed services environments
• Familiarity with sales engagement & management tools (Salesloft, Apollo, Clari)
• Experience evaluating and optimising sales technology stacks
• Track record of delivering measurable business outcomes, such as:
  • Improved forecasting accuracy
  • Enhanced CRM data integrity
  • Accelerated deal cycles through process optimisation
  • Increased productivity via quota and territory optimisation

• A strategic thinker who can operate effectively at both executive and tactical levels
• High degree of ownership and accountability, with a proactive approach
• Commercially astute, with an understanding of complex B2B sales cycles
• Detail-oriented, with the ability to connect insights to broader business impact
• Curious, solutions-focused, and comfortable challenging the status quo
• Resilient and resourceful, with the ability to perform under pressure