Immigration Case Manager, Dutch Immigration

Netherlandsmid

Case ManagerHealthcare Clinical

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Quick Summary

Overview

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline,

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Case ManagerHealthcare Clinical

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

At Envoy Global, we’re redefining the future of global immigration. By combining smart technology with expert guidance, we empower companies and individuals to navigate the immigration process with confidence, efficiency, and care. We are looking for an experienced Immigration Case Manager to join our Dutch Immigration team. This role is ideal for someone who enjoys ownership, thrives in a fast-moving environment, and is eager to make a meaningful impact —going beyond simply processing cases.

As a Case Manager, you’ll take full ownership of your portfolio, managing end-to-end immigration processes while being a trusted advisor to clients and foreign nationals. You won’t just follow processes; you’ll help shape and improve them.

Responsibilities

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→Serve as the primary point of contact for Foreign Nationals (FNs) and client HR teams, building strong trusted relationships while setting clear expectations on timelines and processes, and effectively understanding business priorities
→Ensure compliance with client requirements, SLAs, and internal standards
→Manage end-to-end case processing with ownership and accountability
→Prepare and review high-quality immigration applications with precision, while thinking creatively when handling complex or non-standard cases
→Actively participate in client calls, providing updates, insights, solutions and advice proactively when new information could apply or result in a better solution for the client
→Liaise with immigration authorities, track application progress, and resolve issues proactively

Requirements

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2–3 years of experience in immigration, preferably with a focus on Dutch immigration
A proactive, ownership-driven mindset — you take responsibility and follow through
Ability to manage multiple cases without compromising quality
Strong organisational skills and attention to detail
Confidence in communicating with clients, stakeholders, and authorities
Comfortable working independently while staying connected to the team
A genuine passion for immigration and helping people navigate complex processes
Bachelor’s degree or equivalent work experience
Fluency in English (additional languages are a plus, with Dutch preferred)
32 hours at minimum (preferably 36 hours)
Start date: as soon as possible

What We Offer

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Flexible working hours: we focus on outcomes, not office time
Working from home and thus remote working options
Opportunity to work from abroad where compliant
A culture built on trust, autonomy, and ownership

Real responsibility from day one, so no micromanagement
Space to build, improve, and shape how we work
Exposure to global clients and complex, out of the ordinary and interesting cases
Opportunities to grow within a scaling, international organization