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Eqbank19d ago

Default Specialist

Toronto,TorontoFull Timemid
Other
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Quick Summary

Overview

Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

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Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Work
 
The successful candidate will be responsible for enforcing the conditions of the mortgage contract on residential and commercial loans in default, while adhering to policies and procedures of the Mortgage Services department.  
  • Proactively managing portfolio of residential and commercial delinquent loans in default  for breach of mortgage or loan conditions which may include  non-payment, tax arrears, past matured loans, property standards, insurance cancellations and any other breach of mortgage that may be identified.; Send appropriate notification regarding returned payments and/or arrears to borrowers; Closely monitor entire portfolio, obtain information as required from third parties to determine appropriate arrangements (i.e. Condo Corps, Insurance adjusters etc.) while ensuring Equitable 1st Priority is maintained and risks are mitigated.  Identify loans requiring further financial assistance. 

  • Obtain and conduct full review of financial documents and make recommendations for workout while ensuring Bank interest and priority is secured; Closely monitor accounts with active workouts to mitigate losses within guidelines and seek approval from management and/or the insurer, where necessary. 

  • Conduct reviews of portfolios, including analysis of valuation of the property, review site inspection report, borrower creditworthiness, lease review, building condition, environmental assessment; instruct property managers to conduct occupancy check on properties as deemed necessary; where best efforts are unsuccessful, take appropriate legal action in timely manner, to enforce on the mortgage contract and mitigate losses 

  • Analyze and report regularly on defaulted loans along with recommended solutions to management. 

  • Liaise with mortgagors, guarantors and subsequent encumbrances, trustees in bankruptcy, brokers, lawyers and real estate agents; make best efforts to cure defaulted loans; Collaborate with attorneys, receivers and internal management to recommend repayment terms. 

 

  • Manage portfolio assignments in a timely manner, as per the deadlines provided by management and imposed by provisional legislation. 

  • Ensure all correspondence is responded to and documented within the established timelines. 

  • Perform other duties as assigned. 

  • Prepare critical reports as required. 

 

  • Manage collection activity on all accounts upon commencement of legal action until the mortgage is either up to date or paid out.  

  • Ensure all files are kept current and active with respect to property insurance, condo fees, utilities, property taxes, and any other property management fees.  

  • Ensure payments and payouts are processed in a timely manner. 

  • Ensure all statements are accurately completed up to date, payout, notice of sale, and demand.  

  • Diploma required in a related discipline. 

  • 3-5 years’ experience in mortgage default (not including entry level) (Experience in workouts considered an asset). 

  • Comprehensive knowledge of mortgage enforcement and foreclosure remedies. 

  • Strong analytical problem solving and negotiation skills. 

  • High degree of accuracy and strong attention to detail. 

  • Ability to handle tight deadlines. 

  • Strong organizational skills and the ability to prioritize tasks. 

  • Effective communication skills.  

  • Have intermediate to advanced skills using Microsoft applications including Office, Excel, and SharePoint. 

  • Working knowledge is required.  

  • Bilingual in English and French is preferred

Location & Eligibility

Where is the job
Toronto
Hybrid — some on-site time required
Who can apply
Same as job location
Listed under
Worldwide

Listing Details

Posted
April 8, 2026
First seen
April 8, 2026
Last seen
April 28, 2026

Posting Health

Days active
19
Repost count
0
Trust Level
30%
Scored at
April 28, 2026

Signal breakdown

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Default Specialist