Senior IT / EMR Project Manager

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

The Senior IT Project Manager leads and manages complex, high-impact technology initiatives involving multiple business functions, technology platforms, vendors, and organizational dependencies. This role is accountable for establishing the structure and discipline necessary to move major initiatives from strategy through implementation while actively managing scope, schedule, budget, risk, stakeholder alignment, and organizational readiness.

The Senior IT Project Manager operates with significant independence, works directly with senior leaders, anticipates project and organizational risks, and drives timely decisions and escalation. The role may also provide project management leadership, mentoring, and guidance to other project team members.

• Project Leadership & Delivery
  • Lead large, complex, cross-functional technology projects and strategic initiatives from initiation through implementation and stabilization

Translate objectives into executable plans, milestones, dependencies, resource requirements, and measurable outcomes.

• Risk, Issue & Decision Management
  • Proactively identify, document, and manage risks, issues, dependencies, resource constraints, competing priorities, and project artifact details

Identify threats early and drive mitigation, decisions, and executive escalation.

• Cross-Functional & Stakeholder Leadership
  • Lead teams spanning IT, clinical, operational, financial, and executive stakeholders

Facilitate complex discussions and decisions across competing priorities and serve as a trusted project leadership partner.

• Governance, Executive Reporting & Accountability
  • Establish project governance, decision rights, escalation paths, and reporting
  • Provide concise, decision-oriented updates to senior and executive leadership and hold participants accountable for commitments and outcomes.

• Implementation & Organizational Readiness
  • Lead readiness across technology, workflow, testing, training, communications, adoption, and operational transition

Ensure compliance with security, regulatory, financial, and organizational requirements.

• PM Practice Leadership & Mentorship
  • Establish and improve project management practices, standards, tools, and templates

Mentor project coordinators and project managers and provide leadership without requiring direct reporting authority.

• Bachelors Degree in Information Technology, Business, Healthcare Administration or related field- Required
• 4-6 years of progressively responsible project management experience, including responsibility for complex technology initiatives.
• Demonstrated experience leading cross-functional projects involving multiple stakeholders, systems, and organizational dependencies.
• Advanced project leadership and execution skills, including planning, facilitation, risk management, governance, and application of project management methodologies and tools.
• Demonstrated ability to independently lead complex, ambiguous, and rapidly changing initiatives with limited oversight.
• Strong executive communication and presence, with the ability to communicate complex issues clearly and support timely, informed decision-making.
• Strong judgment and systems thinking, including the ability to assess risk, priorities, dependencies, downstream impacts, organizational implications, and appropriate escalation.
• Demonstrated ability to influence, create accountability, resolve conflict, and drive decisions and momentum across stakeholders without direct authority.
• Strong financial, vendor, and commercial management skills, including management of budgets, forecasts, contracts, vendor performance, and competing resource demands.

• Experience project managing EMR implementations or workstreams
• Specific experience working with Netsmart EMR products (eg: myAvatar)
• Healthcare technology experience strongly preferred.
• PMP, CAPM, or comparable project management certification
• Agile, Lean Six Sigma, or related certification