Senior Logistics Manager

Commerce · Commercemid

Logistics & Supply ChainLogistics Manager

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Quick Summary

Key Responsibilities

Commerce, CA Pay: 120 - 130k At Ernest, we believe when people move forward, everything moves forward . As a Senior Logistics Manager based in Los Angeles,

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Logistics & Supply ChainLogistics Manager

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.

Senior Logistics Manager

Locations: Commerce, CA

Pay: 120 - 130k

Responsibilities

~3 min read

→Oversee, guide, and hold accountabilities for all receiving, delivery, and inventory functions.
→Ensure all incoming and outgoing products meet or exceed company specifications and are handled and stored properly.
→Ensure correct order pulling and timely customer delivery.
→Coordinate and standardize the most efficient and cost-effective shipping methods using company trucks, common carriers, and parcel services (UPS, FedEx, etc.).
→Establish and enforce uniform performance standards across all locations, including quality, safety, preventive maintenance, and productivity.
→Review and guide labor planning, schedules, overtime, and staffing levels to maintain efficiency and profitability without sacrificing customer service.
→Ensure timely disposition of merchandise controls and return goods authorization items in coordination with purchasing departments and vendors.
→Interface with department managers and division leadership to achieve the highest level of customer satisfaction across the region.
→Partner with sales management to resolve product, quality, and service issues impacting customers region-wide.
→Work with purchasing departments to analyze quality issues, customer returns, and vendor returns.
→Maintain oversight of inventory control, rotation, security procedures, cycle counts, and system accuracy to eliminate material variances.
→Ensure compliance with company buyout inventory policies, including timely notification to purchasing and sales for slow-moving or non-shipping products.
→Support and align warehouse operations with company marketing initiatives, providing ideas that support short- and long-term company plans.
→Gather customer feedback and competitive insights through warehouse leadership and drivers across the region.
→Promote continuous improvement in quality, cost reduction, and operational efficiency.
→Recommend improved methods, systems, and procedures to enhance regional performance.
→Review and approve labor time, expenses, and unbudgeted costs in accordance with company policy, escalating exceptions as required.
→Oversee scrap reporting systems, recycling controls, and documentation.
→Guide and approve hiring, training, performance management, and disciplinary actions for warehouse leadership and staff, in coordination with division management.
→Ensure written performance evaluations are completed for warehouse leadership teams and support employee motivation and welfare.
→Review low-profitability and problem orders with sales managers and division management.
→Ensure regular safety, quality, and operational meetings are conducted, with findings documented and reviewed.
→Maintain oversight of pallet pickup and exchange programs with customers and vendors.

→REPORTING RELATIONSHIPS

→Reports directly to the division Director of Operations and works closely with the Regional VP.
→Has direct accountability for the performance and results of warehouse and delivery departments through Logistics Managers.
→Works collaboratively with all departments and divisions to achieve company goals, core values, and purpose.

→ MEASUREMENT
→Profit performance and warehouse expenses relative to established goals.
→Achievement of customer delivery schedules and reporting of late deliveries to Divisional Management.
→Inventory accuracy, storage standards, and warehouse cleanliness.
→Performance against annual regional expense and operational plans.

Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!