Clinical Coordinator

• → Assist in creating and transcribing medical records for patients. 
• →Communicate with clients concerning estimates, discharges, patient history, current financial status of bill, wait times, and patient updates, and other client communication 
  when appropriate.
• →Collaborate with departments to avoid patient care delays and keep the client informed of any unexpected wait times
• →Assist in answering overflow phone calls. Assist in patient care when appropriate. 
• →Discharge patients and assist in completing medical records. 
• →Ensure patient records are received from and sent to primary care veterinarians or appropriate parties. 
• → Assist in financial records, charge auditing, and billing. Assist in creating estimates and continued care plans. 
• →Participate in patient rounds. 
• →Monitor memos, call backs, lab results, and follow up for patients within the assigned department. 
• →Assist Emergency veterinarians with transfer requests from referral hospitals.
• →Assist Client Services Coordinators with daily operations as needed. 
• →Attend departmental and hospital meetings as scheduled. 
• →All employees will be scheduled and expected to work rotating holiday shifts in the emergency and critical care department.
• →Performs other job duties as assigned. 

• High school diploma, GED, or higher education.
• Must be able to obtain a Veterinary Medication Clerk's License upon hire and keep active throughout the entirety of employment.
• 1-2 years of veterinary medicine experience is required
• Prior experience in customer or client services.
• Excellent communication skills.
• Excellent computer skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Pacific Northwest Pet ER & Specialty Center provides equal employment opportunities (EEO) and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Pacific Northwest Pet ER & Specialty Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position requires repetitive motion, which includes periods of sitting/standing, bending/stooping, kneeling, and lifting up to 50 pounds.