Deal Desk Operations Analyst
Quick Summary
About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients,
About the Role
~1 min read- Assist administering and maintaining the CPQ platform, including the product catalog, pricing, quote templates, approval rules, and integrations.
- Manage daily Deal Desk operations, including quote creation, pricing validation, approval routing, product configuration, and exception management.
- Translate pricing, packaging, product, and policy changes into scalable system configurations and workflows.
- Maintain data integrity across CPQ, CRM, and billing systems, ensuring quoted, booked, and invoiced values align.
- Build operational and executive reporting for KPIs, cycle time, SLA performance, exceptions, quote accuracy, renewals, and retention.
- Support renewal and expansion operations through accurate data, forecasting inputs, and repeatable processes.
- Partner with Sales, Finance, Legal, Revenue Operations, Product, Engineering, and Customer Success to resolve issues and advance deals.
- Maintain process documentation and enablement materials that help Sales and Customer Success transact accurately.
- Implement automation and AI powered tools that improve quoting, approvals, data validation, reporting, and operational efficiency.
Requirements
~1 min read- Three or more years of experience in Deal Desk, Sales Operations, Renewals Operations, Revenue Operations, or a related B2B SaaS function.
- Experience managing quoting, pricing validation, approval routing, product configuration, and commercial exceptions.
- Hands-on experience with CPQ platforms, preferably DealHub, and CRM systems such as HubSpot or Salesforce.
- Strong analytical and financial skills, including deal modeling, KPI reporting, margin analysis, discount governance, and revenue recognition principles.
- Knowledge of SaaS retention metrics, including gross revenue retention, net revenue retention, renewal forecasting, retention, and expansion.
- Proven ability to analyze data and transform manual processes into scalable, automated workflows.
- Strong communication and cross functional partnership skills, with the ability to manage competing priorities and make sound decisions in ambiguous situations.
What We Offer
~1 min read💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits*
🧑💻 Autonomous Work Environment
🖥️ Workplace Setup Reimbursement
🏠 Telecomm Stipend
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks*
Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location & Eligibility
Listing Details
- Posted
- August 19, 2026
- First seen
- August 19, 2026
- Last seen
- August 20, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 87%
- Scored at
- August 19, 2026
Signal breakdown
Eve Legal provides innovative AI-driven solutions that optimize the case management process for plaintiff law firms, enhancing efficiency and revenue potential.
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