HR Business Partner (HRBP)

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

As HR Business Partner, you will own the People agenda for your designated business area, in this case, partnering closely with the Operations leaders and managers to understand their priorities, anticipate people needs and turn the People strategy into meaningful action.

You will work with a high degree of autonomy, combining strong knowledge of Employee Relations practices in Spain - from where more than 170 travel experts deliver the magic of our product and services- with sound talent judgement and a genuine belief in the power of human-centric companies.

This is a hands-on role. You will be close enough to the day-to-day reality to understand what is really happening in a global travel agency, while having the perspective to identify opportunities, challenge decisions and help leaders build strong, high-performing teams.

At the same time, you will be an integral part of a multidisciplinary People Team, working closely with colleagues specialising in areas such as HR Administration, Talent Acquisition, Legal, and other disciplines.

The People function works as one team of professionals with different areas of expertise: each person owns their area while learning from one another, sharing perspectives and collaborating to deliver the best possible solutions for the business and its people.

You will therefore bring the needs and perspective of your business area into the People Team, while ensuring that decisions, policies and initiatives in the Operations area are aligned with the overall People strategy, principles and ways of working. The goal is to provide alignment, clarity and value to Exoticca from a People perspective within the Operations team.

• Own the People agenda for your area, working closely with business leaders and managers.
• Build strong, credible relationships with managers and become a trusted partner in people-related decisions.
• Understand the business, its operational reality, challenges and priorities, and translate them into effective People actions.
• Proactively identify people opportunities, organisational needs and potential risks.
• Challenge and advise managers when needed, always looking for constructive and pragmatic solutions.

• Help managers strengthen their leadership and people management capabilities.
• Partner with the wider People team to ensure a consistent employee experience across the organisation.
• Bring business insights and challenges into the People Team, helping continuously evolve the People strategy.

• Act as a trusted advisor to managers on complex Employee Relations matters, including performance issues, disciplinary processes, grievances, conflicts, absenteeism and other sensitive employee situations.
• Provide clear, practical guidance on Spanish employment legislation and its application to real business situations.
• Lead or coordinate complex employee relations processes, ensuring consistency, fairness, appropriate documentation and sound decision-making.
• Participate in and support works council / employee representative relations, including preparation for meetings, consultations, negotiations and day-to-day interactions.
• Anticipate potential labour risks and work closely with the People Team and relevant stakeholders to manage them effectively.
• Lead the Health and Safety Committee to ensure that Exoticca remains a safe and positive place to work.
• Collaborate closely with People Legal or external legal advisors when specific legal expertise is required.
• Balance legal requirements, business needs and employee experience when making recommendations.
  

• Partner with the Operations leaders on the definition of team structures, role design and workforce planning.
• Support managers in building effective organisational structures and ensuring the right capabilities are in place for the future.
• Lead and/or contribute to People projects with a strong business impact.
• Work cross-functionally with People specialists to design and implement initiatives that require different areas of expertise.
• Contribute to the evolution of the People strategy and operating model.
• Share knowledge, insights and best practices across the People Team.

• Partner with managers to identify, develop and retain key talent within the organisation.
• Support managers in understanding their teams’ strengths, development needs and career aspirations.
• Drive and facilitate career development and career pathing, helping employees and managers have meaningful conversations about growth and future opportunities.
• Support talent reviews, succession planning and development initiatives within the business area.
• Identify critical capabilities and future talent needs together with business leaders.
• Help managers create development opportunities that are meaningful and aligned with both individual aspirations and business needs.
• Contribute to building a culture where people can grow, take ownership of their development and understand how they can progress within the organisation.
  

• Contribute to the creation, review, update and continuous improvement of People policies, processes and guidelines, working collaboratively with the wider People Team.
• Bring practical insights from the business to help ensure that policies and processes are clear, relevant, consistent and fit for purpose.
• Work with the relevant People specialists to assess the impact of new policies and initiatives across different areas of the employee lifecycle.
• Help translate People strategy and policies into practical solutions that work for managers and employees.
• Ensure that policies and processes are applied consistently while allowing for appropriate business judgement and context.
• Continuously identify opportunities to simplify, improve and strengthen the way people are managed.

We are looking for someone who combines strong People expertise with business understanding, sound judgement and excellent interpersonal skills.