Destination Specialist, Welcome Center/Retail

• →Abundant and continuing knowledge of Greater Columbus, its attractions, events, and activities, etc.
• →Basic computer, tablet and mobile phone skills (i.e. webpage/app navigation and search engines)
• →Excellent customer service skills, in person and on the phone
• →Training on the POS system
• →Adherence to Experience Columbus policies on professionalism for which training will be provided
• →Minimum age is 18
• →Previous Retail Associate and/or Welcome Center experience is a plus

• Demonstrates strong written and verbal communications skills
• Demonstrates flexibility and openness to new ideas, and different perspectives
• Demonstrates the ability to work independently but also can be a collaborative team member
• Demonstrates a strong commitment to fostering a culture of innovation and collaboration
• Demonstrates a strong commitment to Diversity, Equity, Inclusion and Accessibility
• Ability to work flexible hours, including evenings, weekends, and holidays
• Familiar with and advocate for the Columbus region
• Demonstrates a commitment to our company values: Value the Voices, Think Forward, Take it On, Create Moments and Live your Passion
• The organization requires all employees to obtain and maintain the Experience Columbus Insider (ECI) accreditation
  

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Viewing computer monitors 
• Frequent talking and/or listening 
• Remain standing and actively engage when visitors are in space.
• General “office load,” i.e. laptop  
• Ability to lift 35lbs with or without assistance

The duties of this position may change from time to time. Experience Columbus reserves the right to add or delete duties and responsibilities at the discretion of Experience Columbus or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.  

Experience Columbus and the Greater Columbus Sports Commission provide equal employment opportunities to all employees and applicants for employment. We embrace diversity and are committed to creating an inclusive environment for all employees.

Qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Experience Columbus is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Experience Columbus Careers website because of your disability. We will make a determination on your request for reasonable accommodations on a case-by-case basis. If you need accommodation or assistance in using the Experience Columbus Careers website, please call 614-221-6623.