Learning Experience Designer

United Statesmid

Learning Experience DesignerEducation & Training

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Overview

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities,

Technical Tools

Learning Experience DesignerEducation & Training

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

As a Learning Experience Designer on the Digital Support and Education team, you will play a crucial role in designing and developing technical training materials to facilitate the implementation, use, administration, and support of our technology. You will collaborate with subject matter experts ExtraHop to create delightful digital learning experiences optimized for comprehension, application, and retention.

Responsibilities

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→Develop tutorial and explainer videos, incorporating multimedia assets such as screen captures, motion graphics, and voiceovers
→Apply learning theory and instructional design best practices to produce course design documents and video scripts
→Cultivate collaborative relationships with SMEs across ExtraHop to identify knowledge and skill gaps to address through training
→Conduct independent research on course topics using internal and external resources
→Create and deploy courses within the learning management system
→Execute quality assurance reviews of new and revised courses and assessments
→Update aging assets to ensure alignment with available and in-use product versions

Requirements

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Four-year degree or equivalent experience; background in adult education preferred
Proven ability to design instructional content for complex topics, with experience building self-paced learning materials tailored to external audiences and customers
Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition)
Three years of experience with authoring tools (Storyline, Captivate, etc.)
Ability to quickly grasp technical concepts with minimal assistance
Excellent organizational, analytical, problem-solving, and communication skills
Team-focused attitude and experience translating customer needs into deliverables
Work cooperatively with others within the organization and other cross-functional stakeholders
Work well in fast-paced environments
Has predictable, reliable attendance

Experience in a high-growth tech company
Skilljar LMS administration experience
Technical certifications: Front-end development, UX, digital marketing, web analytics
Graphic, web, or UX/UI design portfolio of professional work available

Exceptional organizational, analytical, and problem-solving abilities.
Customer-centric attitude and a genuine passion for technology and digital user enablement.
Professional presentation and delivery skills with enthusiasm. Charisma and passion for technology.
Foundational knowledge of IT environments, troubleshooting, and networking concepts.
Demonstrated ability to quickly learn complex technical concepts.

The base salary for this role is $75,000 - $85,000 + bonus + benefits

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.