Customer Service Representative

Md-Baltimore-

Customer Support SpecialistCustomer

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Quick Summary

Technical Tools

Customer Support SpecialistCustomer

Benefits:

401(k) matching
Bonus based on performance
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

FASTSIGNS Downtown Baltimore / FASTSIGNS Columbia are among the TOP FASTSIGNS in sales in the United States! Winners of the CEO Circle for three consecutive years, our success is all about our people, people like YOU! People that CARE, and always strive for EXCELLENCE at whatever they do! An Inside Sales / Customer Service Representative for FASTSIGNS represents the FACE of the company! We do not take this lightly; your role is very important and it all starts with amazing attitude, energy and willingness to succeed. If you are a people person, are a good communicator, have an optimistic attitude, and want to join a WINNING TEAM, then this job is for you!

Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

Friendly, Upbeat, Sharp, Efficient, Sense of Urgency, and Willingness to Help Customers
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sign/Print Company experience preferred but not required

We pay very competitively and the Company offers great benefits like salary-based pay, paid holidays, PTO; PLUS paid vacation, 50% individual health plan, and 401K retirement (with Company match), after one year of service.

We are a Business to Business model, with a Mon-Fri workweek, (so no work on Saturdays, yay!)

Our company motto is We Deliver a Top Quality Product in a Professional, Urgent and Friendly Manner. We abide by this simple service ethic and believe is all we need to succeed.

Join Us!!

Watch Our Company Video!