Fieldnation6mo ago

Platform Engineer, Infrastructure

Dhaka · DhakaFull-timemid

DevOps & InfrastructurePlatform EngineerInfrastructure & Cloud

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Quick Summary

Overview

Who we are:Field Nation brings companies and service professionals together through an integrated, easy-to-use platform.

Technical Tools

DevOps & InfrastructurePlatform EngineerInfrastructure & Cloud

Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.

Why is this role important to Field Nation?

Embark on a groundbreaking role where you'll redefine customer experience with our internal development platform and tooling. As a Platform Engineer, you'll empower software engineers to effortlessly build, deploy, and troubleshoot cloud applications with default security, reliability, and scalability. Your expertise will help design, build, and support our platform engineering products. You’ll thrive on operational excellence and reducing toil. Beyond that, you'll serve as a platform ambassador, collaborating across engineering teams to optimize usage and identify areas for continuous improvement. Join us in this dynamic position, where you will not just meet the status quo – you will set the bar higher and redefine it.

Active contributor in defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products.

Focus on cloud architecture, infrastructure as code, monitoring and alerting and other operational excellence areas.

Ensure the products we build exceed our customer’s expectations by:

Actively participate in on-call rotation for incident response, primarily during working hours for the platform and tools

Build monitoring that alerts on symptoms rather than on outages.

Use metrics/data to improve our products continuously

Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs.

Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability.

Use solid engineering practices to build long-term solutions to prevent issues from repeating.

Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met.

2+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS).

2+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred)

2+ years experience writing automation and tools using various scripting or programming languages

1+ years of hands-on experience in DevOps/DevSecOps/SRE

1+ years of experience with Kubernetes (preferably EKS)

Strong background and passion for building secure solutions.

Working knowledge of defining and managing SLIs and SLOs and methods for using error budgets to ensure SLOs are met.

Strong knowledge of the English language and clear and crisp communication - both verbal and written

Solid emotional intelligence and ability to collaborate with others, especially under pressure.

Bachelor’s Degree in Software Engineering or related field or relevant work experience

Production experience building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred)

Experience using tools such as Flux and Helm

Previous experience building and operating an internal developer platform and tools.

Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3.

Experience with observability tools, preferably Datadog

Experience working in an agile development environment

1:00 PM - 10:00 PM (BD Time), Monday to Friday

BDT 100,000 - 140,000 (Monthly)

At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience.