Senior Platform Engineer, Infrastructure

Actively contribute to defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products 

Serve as a leader and mentor on cloud architecture, infrastructure as code, monitoring and alerting, and other operational excellence areas   

Ensure the products we build exceed our customer’s expectations by 

• Actively participate in on-call rotation for incident response during working hours for the platform and tools

• Build monitoring that alerts on symptoms rather than on outages

• Use metrics/data to improve our products continuously

• Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs

• Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability   

• Use solid engineering practices to build long-term solutions to prevent issues from repeating

• Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met

5+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred) 

4+ years of hands-on experience in DevOps/DevSecOps/SRE 

3+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS)

3+ years of experience with Kubernetes (preferably EKS) and Docker

3+ years of experience writing automation and tools using various scripting or programming languages

2+ or more years building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred)

Very strong background and passion for building secure solutions   

Working knowledge of defining and managing SLIs and SLOs and methods for using error budgets to ensure SLOs are met

Strong knowledge of the English language and clear and crisp communication - both verbal and written

Solid emotional intelligence and ability to collaborate with others, especially under pressure

Bachelor’s Degree in Software Engineering or related field or relevant work experience

Previous experience building and operating an internal developer platform and tools

Experience using tools  such as Flux and Helm  

Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3. 

Operational experience in networking, certificate management, DNS, content delivery networks, and Identity management

Experience with observability tools, preferably Datadog

Experience working in an agile development environment