Implementation Consultant

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova — or just use the modules you need, tailored by our team or configured in-house through our low-code platform.

Our solutions include:

• Lending – end-to-end mortgage and specialist lending software built for speed, flexibility, and scale.
• Decisioning – powerful tools for smarter, more personalised lending decisions.
• Servicing – intuitive workflows and automation to simplify day-to-day account management and customer servicing.
• Savings – configurable onboarding and customer engagement tools across all savings products.
• Intermediary Manager – broker relationship and compliance management, powered by real-time external data.
• Broker ID – fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs — all while staying fully compliant in a fast-moving market.

Deliver MSO implementations for clients, acting as a configuration specialist across the full delivery lifecycle—from requirements and build through to post–go‑live support.

• →Act as SME for all MSO configuration activities.
• →Gather, define, and deliver client configuration requirements.
• →Build and verify configuration artefacts, including data scripts and documentation.
• →Support multiple implementation workstreams and collaborate across teams.
• →Coordinate implementation deliveries, including hot‑fixes and release notes.
• →Create instructions for technical teams and manage progress, risks, and issues.
• →Lead defect triage, recreate issues, and support resolution.
• →Develop and maintain SQL scripts for investigation and configuration changes.
• →Support client triage activities and provide off‑site consultancy when required.
• →Contribute to change request impact assessments and continuous improvement.
• →Share knowledge and help develop implementation standards and best practice.

• MSO clients (including on‑site visits).
• Implementation Managers, Test Leads, and wider Implementation team.
• Product & Engineering teams.
• Business Consultants and Technical Consultants across Client Delivery.

• Degree‑level education or equivalent experience.
• Experience delivering at least two major projects through full lifecycle.
• Strong requirements analysis and stakeholder engagement skills.
• Solid understanding of software delivery, SDLC, Waterfall/Agile methods.
• Knowledge of relational databases, SQL, JSON, XML.
• Familiarity with source control, release management, testing, and task management.
• Understanding of MSO configuration and documentation.

• Financial services experience (mortgages, insurance, wealth).
• Strong communication, presentation, and stakeholder‑management skills.
• Analytical, detail‑focused, resilient, and able to work under pressure.