Senior Banking Wire Operations Representative (On-Site)

United States·Santa Anasenior

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Quick Summary

Overview

Who We AreJoin a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management,

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Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Responsibilities

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Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations
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Application/general ledger balancing and reconciliation
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Research and clear Fed adjustments and other out of balance conditions
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Researching and clearing customer out of balance issues
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Process incoming and outgoing ACH files and processing returns and exceptions
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Processing un-posted transactions and returned deposited items
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Processing and reconciling positive pay exceptions
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Other miscellaneous duties assigned by the Operations Supervisor

High School Diploma or equivalent, Bachelors preferred
3-5 years of experience in heavy volume wire operations required
4- 6 years experience in a Financial Institution or Banking operations environment preferred
Experience using banking platform systems
Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures
Strong verbal, listening and written communication
Ability to work effectively in a multi-task, high-volume environment
Self-motivated and results- oriented
High degree of patience and problem management techniques to resolve problems
Good organizational skills with the ability to multi-task, prioritize and follow up

Pay Range: $26.88 - $35.83 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

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By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.