Clarksville Teller

Teller Job Description

Daily responsibilities:

Customer Service:

·          Exceptional appearance and verbal communication with coworkers and customers

·          Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.

·          Customer relationships

·          Knowledge in various programs: gold teller, CIM, etc

·          Completing required ongoing training via internet or internal

·          Knowledge in bank policies, procedures, and Regulatory rules

Processing Transactions:

·          Deposits / Withdrawals / Transfers

·          Check cashing

·          Loan payments

• Interest payments
• Principal increase/decrease
• Payoffs
• Fees : late, legal, etc

·          Night drop / Mail

·          Safe Deposit Box payments

·          Commercial change orders

·          Various General Ledger postings and Journal Entry’s

·          Issuing Cashier Checks (internal and customers)

Balancing/Audit:

·          Responsible for their own cash drawer and balancing with the teller system.

·          Responsible for their checks received and balancing with the teller system.

·          Maintaining their cash drawer not to exceed the daily limit

·          Buying / Selling cash to/from vaults

·          Responsible for securing cash, coin, negotiable items at all times

·          Various dual control procedures

Other tasks as assigned.