UX Researcher

At Flying Bisons, we’re building Europe’s leading Strategic Design & Implementation consultancy - delivering the quality, rigor, and impact you’d expect from top-tier consulting firms, but fully specialized in digital products and transformation. With a rapidly growing presence in the Middle East, we partner with enterprises and governments on their most high-stakes initiatives, shaping platforms and services used by tens of millions of people.

Our work directly influences how millions of people around the globe live, work, and interact with digital services. 

• Public Platforms - defining how 15+ million citizens and 1+ million businesses interact with the labor market in Saudi Arabia.

• Banking & Finance - building digital platforms for the largest banks in Europe and Saudi Arabia.

• Telecommunications - shaping customer experiences for telcos with a combined 150+ million subscribers.

• Education - working with the Ministry of Education in Saudi Arabia, the largest ministry in the country, on its digital transformation.

• Media - partnering with leading media platforms in Poland and Europe with a total reach of tens of millions.

• Consumer & Retail - from KFC and Hebe to NaTemat and Enel-Med, creating products used daily by millions.

Our uniqueness comes from going beyond design craft. As we wrote in our manifestos - Strategic Design - Manifest and Strategic Design - The Future of Design - design craft is only 10% of success. The other 90% - the Invisible 90% - is about navigating politics, aligning stakeholders, and protecting fragile visions until they reach reality.

That’s why we’re building the discipline of Strategic Design - and we want you to be part of it.

We are looking for a UX Researcher to join our team on a B2B basis. In this role, you will lead and support research initiatives across a variety of digital products and services, helping clients make informed product and business decisions through user-centered insights.

You will work closely with designers, strategists, developers, data analysts, and stakeholders to identify user needs, validate solutions, and shape exceptional customer experiences.

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  Preparation and execution of research processes, from mapping research problems to analyzing research materials

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  Creating reports and delivering key project insights to the team

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  Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting

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  Preparing and facilitating workshops with clients and internal teams

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  Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments

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  Create personas, user journey maps, and blueprints as outputs of the research you conducted

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  Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

• Commercial experience as a UX Researcher working on digital products and services.

• Strong knowledge of qualitative and quantitative research methodologies.

• Deep understanding of the digital product development lifecycle.

• Ability to independently plan and execute research projects.

• Excellent communication, storytelling, and presentation skills.

• Ability to navigate multiple stakeholder groups and influence others

• Strong organizational skills and attention to detail.

• Proactive, solution-oriented mindset.

• Fluency in Polish and professional proficiency in English.

• Knowledge and experience in working with AI

• Experience working in consulting, agency, or multi-project environments.

• Familiarity with tools such as Dovetail, TheyDo, Lookback, Figma, and FigJam.