Event Coordinator (Part-Time)

United States·San Francisco,Palo Alto,Denver+28 moremid

Event CoordinatorHospitality & Tourism

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Key Responsibilities

being onsite to set-up, tear down, clean equipment and site areas, problem-solve,

Technical Tools

Event CoordinatorHospitality & Tourism

~1 min read

→Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
→Gain competency with Fooda’s technology and standard operations procedures
→Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication 
→Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
→Conduct onsite Fooda promotions and mobile app coaching
→Provide real-time onsite customer service to resolve issues promptly directly with the consumer
→Facilitate audits of restaurant event set-up to ensure consistency and high quality
→Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
→Critical hours are over lunch we have 2 positions available Monday - Friday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
Prior catering or serving experience strongly preferred