Director of Public Relations & Communications

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

•Elevate Restaurant & Bar Concepts: Develop strategic public relations initiatives that engage the influencer community, create compelling food & beverage activations that resonate with locals, residents, and hotel guests. 

•Partner with culinary leadership, sales, and events teams to drive covers across all meal periods in outlets.  This role represents Bacco, Bacco Bar, and Riviere rooftop through signature events, community partnerships, media relations, and integrated digital and social campaigns.  
• Develop and execute a comprehensive public relations and communications strategy that supports the hotel's business goals and market positioning.
• Build and maintain strong relationships with local, regional, and national media to secure impactful coverage and storytelling opportunities.
• Lead media outreach efforts, including press visits, media events, interviews, press releases, and editorial pitches.
• Oversee the hotel's social media strategy and content development to ensure alignment with Four Seasons brand standards.
• Monitor social media performance, engagement metrics, and industry trends to optimize digital presence and guest interaction.
• Partner with marketing, sales, and events teams to amplify campaigns, promotions, partnerships, and special events.
• Manage internal communications initiatives that foster employee engagement and alignment with hotel objectives and values.
• Represent the hotel within the local community and cultivate partnerships with organizations, influencers, and key stakeholders.
• Ensure consistency in messaging across all communication channels and collaborate with corporate teams on brand initiatives.
• Support crisis communication and reputation management efforts when needed.

Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.