Doorman

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a successful Lobby/ Door greeter who shares a passion for excellence and infuses enthusiasm into everything she does. Our Lobby/ Door greeter will have the opportunity to shape guest experience by providing an exceptional service and insightful knowledge. This position is responsible for welcoming arrival and departure guests to/from the hotel according to our service standards in order to ensure guest satisfaction. This position reports to Bell Captain.

• Require only female candidate.
• Maintain a smooth and efficiency for arrival and departure guests to/from hotel porte cochere and all assigned areas.
• Greets guests in welcoming manner and escorts them to check in counter or where necessary i.e. restaurants.
• Greets all guest passing through lobby and offers them assistance in all aspects.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Complies with Four Seasons’ Rules and Standards of Conduct as in Guest Handbook.
• Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
• Works harmoniously and professionally with co-workers and she directly report to Bell Captain.
• Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.

• Assists with responsibilities and duties in accordance to heavy volume in the areas of the Concierge desk and Bell counter. 
• Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence