Guestroom Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

•    Remove dirty towels and sheets and replace with clean ones from the Linen Closet. Make bed.

•    Clean, dust, and sanitize all areas of the Guest Room (bedroom, living room, dining room and bathroom).

•    Vacuum carpet and cleans marble and tile areas. 

•    Remove room service trays, dishes and carts to service landings. Replace used cups, saucers, spoons and glasses from the Minibar.

•    Remove garbage from bins in bedroom and bathroom.

•    Submit all maintenance issues in guestrooms, Public Areas and Back of house areas to the Engineering department through designated work systems and bring them to the attention of the Housekeeping management.

•    Add special touches to the guestrooms to enhance the guest experience (e.g. microfiber cloth, book marks, cable ties, etc.

•    Restock used amenities such as shampoo, lotions, cotton balls, stationery, pens, coffee, tea, sugar, etc.

•    At least 1 years of housekeeping experience, preferably in a luxury hotel or resort.

•    Excellent personal presentation and interpersonal skills.

•    Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

•    Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.

•    Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

•    Ability to lift, carry, and move up to 30 lbs.