Intern – Concierge

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

At Four Seasons Astir Palace Hotel Athens (ranked No. 27 in the World’s 50 Best Hotels), we believe that our people are at the heart of the exceptional experiences we create for our guests. We are committed to providing meaningful learning opportunities in a luxury hospitality environment where our people can learn, grow, and thrive.

As a Concierge Intern, you will gain hands-on experience supporting the Concierge team and assisting guests with information, requests, reservations, and personalized services. You will work closely with Front Office, Guest Experience, Transportation, Housekeeping, and other hotel departments while developing your understanding of luxury guest service and destination experiences.

• →Assist with guest inquiries, special requests, communications, messages, packages, and deliveries.
• →Support restaurant reservations, transportation, tours, activities, and personalized destination recommendations.
• →Maintain accurate records of guest requests, reservations, and follow-ups.
• →Assist with service recovery and guest satisfaction initiatives.
• →Collaborate with different hotel departments to ensure seamless guest experiences.
• →Demonstrate Four Seasons values and service standards in every interaction.

• Currently enrolled in or recently graduated from Hospitality, Tourism, Hotel School, Luxury Hospitality, Guest Experience Management, Business Administration, or a related field.
• Previous customer service, hospitality, tourism, or luxury service experience is preferred but not required.
• Genuine passion for hospitality, curiosity, initiative, and willingness to learn.
• Excellent communication, interpersonal, organizational, and multitasking skills.
• Good computer literacy and knowledge of Microsoft Office.
• Fluent English; additional languages and knowledge of the local destination are an advantage.
• Professionalism, integrity, attention to detail, and a positive attitude.

• This is a full-time, fixed-term internship.
• The schedule is based on operational needs and includes 5 working days per week, with 2 days off. Each working day consists of 8.5 hours, in accordance with Greek labour legislation.
• Flexibility to work rotating shifts, weekends, and public holidays is required.

If you are passionate about creating memorable guest experiences and would like to develop your skills with one of the world's leading luxury hospitality brands, we would love to hear from you!