Spa Receptionist Part-Time

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Spa Receptionist proactively welcomes guests, is knowledgeable about treatments, products and services offered, as well as pricing, and scheduling. Responds to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort. 

• →Maintain exceptional proficiency in Spa Receptionist responsibilities which will include answering phones, booking appointments, confirmation calls, guest arrival, guest departure, point of sale and the completion of all shift reports. 

• →Provide information and assistance to hotel/spa guests as requested, conduct facility orientations, knowledge of services, products and hours of operation.  

• →Assist with locker room cleanliness as well as fitness room cleanliness during high business levels or during the absence of the Spa/Gym Attendant.   

• →Generate Birchstreet requisitions for departmental supplies, fruit and the completion of bed & linen sales.   

• One + years' experience working within a luxury hotel or similar environment is considered an asset  

• Excellent interpersonal skills and communication skills 
• Average reading, writing and oral proficiency in the English language.  

• This is a part-time position.  

• Candidate is expected to work a flexible schedule, including day shifts, evening shifts, weekends and holidays.